[bnycastro]

imo hp is doing good with offering it's hx line an OS upgrade. however I'm more curious about the h63xx and hw65xx since these have phones in them and I feel these type of devices will benefit more from the new OS--both have 64MB ROM so I am not optimistic though. btw I used to own an hp h2210 and am now using an imate JAM which I know will probably be non upgradeable to WM5.0 but I don't mind I prefer to get a new device anyway, maybe an HTC universal hehehe.

[bnycastro]

imo hp is doing good with offering it's hx line an OS upgrade. however I'm more curious about the h63xx and hw65xx since these have phones in them and I feel these type of devices will benefit more from the new OS--both have 64MB ROM so I am not optimistic though. btw I used to own an hp h2210 and am now using an imate JAM which I know will probably be non upgradeable to WM5.0 but I don't mind I prefer to get a new device anyway, maybe an HTC universal hehehe.

[joonsuan]

Breaking news:

I had a "chat" with a HP Customer Support personnel and the transcript is as follows:

##
[ Fri, May 13, 2005 11:52 AM] -- Status Message
Your request has been received by the Technical Support Centre, and has been put in the Singapore-Handheld queue until a support analyst is available.
[ Fri, May 13, 2005 11:52 AM] --
Your support request has been submitted to HP. We are working on your problem and will contact you within one business hour (Monday-Friday , between 9am and 5pm local time ). For your reference, the Case ID is 2204876332.
[ Fri, May 13, 2005 11:53 AM] -- Status Message
The HP Support technician, Bhagwat P has been assigned to your case.
[ Fri, May 13, 2005 11:53 AM] --
Hello Joon,

Thank you for contacting HP and your interest in HP instant support program.I see you have a question on your product. I am going to take few moments to review the information of your product and message you back, right here, very soon. Please add this page to your favourites, in case you get disconnected or close your browser, so you may come back to this conversation.
[ Fri, May 13, 2005 11:59 AM] --
You are being requested to contact your nearest service center to get the LCD screen examined. They will let u know the next course of action.
[ Fri, May 13, 2005 12:04 PM] --
All display panel defects is being examined using both the brightest and darkest possible backgrounds and front light settings because some sub-pixel failures may not be readily visible under certain conditions.
[ Fri, May 13, 2005 12:04 PM] --
I regret Windows Mobile 5.0 Upgrade is not available from HP..
[ Fri, May 13, 2005 12:14 PM] --
ok, thanks for the clarification
[ Fri, May 13, 2005 12:15 PM] --
You are Welcome
[ Fri, May 13, 2005 12:16 PM] --
May i help you with any other query?
[ Fri, May 13, 2005 12:31 PM] --
If you should need assistance in the future please try our Instant Support program again.
Thank you again for contacting the New HP and have a great day.
##

OK, I have highlighted one line up there...and HP is NOT offering Windows Mobile 5.0 upgrade...

Go figure...

[Darius Wey]

Originally Posted by joonsuan

OK, I have highlighted one line up there...and HP is NOT offering Windows Mobile 5.0 upgrade...

Interesting. To be honest, I think I'd trust an official press release over a few words made by a member of HP's support division. He seems to be ill-informed over the company's plans.

[PDADoc]

I'm as indifferent to that as I was to the previous upgrades. If they do, fine, if they don't, also fine.

I have been satisfied with nearly all of the features in the hx4700 as it is. Are there bugs? Sure, but nothing I can't live with.

If they don't offer the upgrade, but include it in a future device, then I may or may not purchase it; although the chances are very good that I will.

No stress in my day over this. . . .

If this is the WORST thing to worry about, then I should be so lucky!

[Fudai]

HOORAY!!!!

[Jon Westfall]

Originally Posted by Darius Wey

Interesting. To be honest, I think I'd trust an official press release over a few words made by a member of HP's support division. He seems to be ill-informed over the company's plans.

Technical Support Stock Answer #1 - "I'm sorry sir, we can't do that"
Technical Support Stock Answer #2 - "I'm sorry sir, we're not going to offer that"

I'll believe a press release over a customer service rep who believes "you" is spelled "u"

[rk325]

:|

I was wondering...just browsed through the specs. for Windows Mobile 2005.......and it says very clearly that it will provide an API for accessing the camera hardware attached to the device. The developer will be able to control and integrate the capture of pictures & video into their applications......

Today IPAQ provides this camera API as part of the SDK for an extra $199 /year......this is for the model rx3715, the one with the camera . Obviously if they upgrade this device to Windows Mobile 2005, then they will not be able to sell their API. This is a good reason (I think) for not offering the upgrade on this model.

What are your thoughts?