[sclui56]

PPCMD, looks like Kimberly is busy answering email today, I got a similar reply regarding the earpiece volume, and she wanted to know what problem I have with the cam since I wrote in the original web form that it sucks.

Kris, there is s aplsh screen with Cingular logo "Hello" in ROM, and the ONLY Home Screen customization is the Cingular XpressMail.

[sclui56]

PPCMD, looks like Kimberly is busy answering email today, I got a similar reply regarding the earpiece volume, and she wanted to know what problem I have with the cam since I wrote in the original web form that it sucks.

Kris, there is s aplsh screen with Cingular logo "Hello" in ROM, and the ONLY Home Screen customization is the Cingular XpressMail.

[Kris Kumar]

That's a nice power up logo. I might use that for my current phone. ;-)

[sclui56]

That's no bad for a branded logo, not too intrusive BTW, when I replied to Kimberly's email, I sent her the link to the lousy pix I took here:

http://www.fototime.com/inv/E06C026BC16C254

I even included 1 from a Treo600, I know it doesn;t sport the same 1.3MP, and it's not very sharp, but at least the color is much closer to reality from the Treo.

[mar2k]

Reading these posts it seems a lot of people would be willing to put up with bad camera quality from a phone, but the low volume problems seems inexcusable. I truly hope they fix this in a ROM update or someone quickly comes out with a hack. I really want a Smartphone, but a Smartphone is supposed to be a great PHONE, first and foremost, per Microsoft, that means actually talking and being able to hear the person you are talking to. Otherwise you might as well get a Pocket PC phone edition device. I don't know if Motorola or Cingular or the hardware OEM is to blame for the volume issue but a fix is needed and quick or they are going to wonder why these are flying out the door at Best Buy and then being returned at the same rate.....

[Jerry Raia]

Well so far I am suprised about this phone. I dont have a volume problem but I cant get active sync to work with BlueTooth. There doesn't seem to be any file tranfer capability using BT. Another thing which may be just my problem. If I go into Flight Mode (Radio Off) and then turn it back on, about half the time the phone doesnt find the sim card. I have to reboot the phone to get it working again. I am a bit disapointed with this.

[Kris Kumar]

Originally Posted by Lasher

Well so far I am suprised about this phone. I dont have a volume problem but I cant get active sync to work with BlueTooth. There doesn't seem to be any file tranfer capability using BT. Another thing which may be just my problem. If I go into Flight Mode (Radio Off) and then turn it back on, about half the time the phone doesnt find the sim card. I have to reboot the phone to get it working again. I am a bit disapointed with this.

Are you on T-Mobile network? And using a very old SIM card. Get a replacement SIM. I have seen this problem. The problem went away when I replaced my 2 year old SIM with a new one from T-Mobile. Unfortunately they do charge some money. :-(

[PPCMD]

Originally Posted by PPCMD

Thank you for the prompt response. Having owned many Motorla phones I have yet to purchase any where volume control was a major issue and I wanted to confirm if this was a part of the MPX220's design. Since it is not I will have a copy of this email with me when I get my MPX220 in case the Best Buy Associate doesn't believe me.

With regard to the camera I have seen several sample photos taken at full resolution and they appear to be very out of focus. This link can take you directly to an on going discussion on the MPX220 including sample pics.

http://www.howardforums.com/showthre...hreadid=475148

Any further information you can provide will be greatly appreciated.

The last response from Motorola:

Motorola's Response:

Dear Mr. xxxx xxxxx,

Thank you for reaching us back.

Regarding your concern, just as we mentioned in our previous response, the MPX220 has a high quality camera.

The quality of the pictures improve of decrease considering the distance at which the picture is taken and the light conditions.

If you experience any problems adjusting the settings for the camera you may reach us. We will be able to assist you.

If you purchase this phone you will have no regrets. This is no doubt one of the best phones we ever manufactured. We are really proud of this product.

Eventually you will get the chance to test this for yourself.

For further information regarding this or any other subject, please do not hesitate to visit our website www.motorola.com or contact our Customer Care Center at 1-800-331-6456, where one of our agents will be happy to assist you. Our hours of operation are from Monday to Friday from 8AM to 7PM Central Standard Time.

Thank you for allowing us the opportunity to be of your service.

Best regards,

Not sure what to make of it. I don't doubt this is a great phone but some of the initial reports while subjective some are not. If the BT is crippled per Cingular so we can't do file transfers that is lame. If the standard OS has been tweaked to disrupt how you would normally use it that is also weak. I look forward to testing this out and giving it a shot though.

[mar2k]

Ugh, a horrible canned marketing-friendly response. They don't even make mention of the volume issue which is a much bigger problem than the camera. That told us absolutely nothing!

[Kris Kumar]

Looks like Motorola's Customer Care folks have been trained by the same folks who trained Verizon's "Worry Free Guarantee" Customer Support Team. :lol:

[martyburns]

Hi,

I have been using the MPx220 for about three weeks now, and it is by far the best smartphone I have used. Battery life is about 4-5 days, an dI have had no problem with low volume when talking on it. The hinge has shown no sign of being weak either.

The photos are not the best quality, nor the worst, and I will try to post some today.

regards,

Martin