[baalloo]

:devilboy:
I recently went online to purchase a study aid called Pocket Flash Cards for my iPaq 4150 and typed in PPC 2003 programs. It spat back the best format for me to download but wouldn't offer a trial version of the program. Being the trusting fool that I am I bought it right away, believing in full faith that if it didn't work I could return it. WRONG! Handango will not give returns for programs downloaded that do not work on the wrong platform. It will not work with the processor in my 4150 and I got that from the maker www.dinlow.com who said that "Yes I could have a refund but I would have to go to where I bought the software. Handango just said "Too bad, that's our policy. It doesn't matter that we misled you and it doesn't work with your iPaq." Just thought people should know.

[baalloo]

:devilboy:
I recently went online to purchase a study aid called Pocket Flash Cards for my iPaq 4150 and typed in PPC 2003 programs. It spat back the best format for me to download but wouldn't offer a trial version of the program. Being the trusting fool that I am I bought it right away, believing in full faith that if it didn't work I could return it. WRONG! Handango will not give returns for programs downloaded that do not work on the wrong platform. It will not work with the processor in my 4150 and I got that from the maker www.dinlow.com who said that "Yes I could have a refund but I would have to go to where I bought the software. Handango just said "Too bad, that's our policy. It doesn't matter that we misled you and it doesn't work with your iPaq." Just thought people should know.

[JohnnyFlash]

This is a perfect example of why I try to make all of my purchases at PocketGear instead of Handango.

Handango's greed and mean-spiritedness is beginning to show through.

[Stone]

No shameless plug here 8O

[netwasp]

PocketPCMall are also really good and reliable - I've never had any probs with them

[baalloo]

Well ladies and gents and all the rest of us, Handango reconsidered and have, upon second appeal, offered me a refund. The wheels of justice turn slowly but they do turn.

[shawnc]

Originally Posted by Blammage

This is a perfect example of why I try to make all of my purchases at PocketGear instead of Handango.

And THIS is a perfect example of the power of this site! My guess is that Handago did not suddenly "see the light", but more than likely got wind of what was being posted.

Congratulations on your refund and thanx for posting your experience for the rest of us to read about.

[Janak Parekh]

:clap: I've heard some people from Handango read this site.

--janak

[JustinGTP]

They probably read this and didnt want people to go to other places lol

Great that they gave you a refund!

[karen]

I get too much spam on my handango address (the one I used to purchase the software from handango), so I don't buy from them any longer.

Either a company refuses to abuse their customer or it pays the consequences.

Karen

[bgate]

This post brings to light an interesting question. What do people think of Handango's customer service. I can't get anyone to even reply to me on a wrong registration code. It has been 3 weeks of automated replies on their side and no real interaction or help. It's driving me nuts.

Done ranting :evil: