[Jeff Campbell]

http://www.appleinsider.com/article...e_outreach.html

"AT&T has published a YouTube response to the mounting complaints about its network in order to explain the issues involved and assure subscribers that it is working hard to address the massive new demand related to iPhone use."

I guess time will tell, and we shall see after September 25th if Seth the Blogger is right when he saysÂ* "we have heard you, we are on it, and we will use this hard won experience to lead the industry into the future."

[Jeff Campbell]

http://www.appleinsider.com/article...e_outreach.html

"AT&T has published a YouTube response to the mounting complaints about its network in order to explain the issues involved and assure subscribers that it is working hard to address the massive new demand related to iPhone use."

I guess time will tell, and we shall see after September 25th if Seth the Blogger is right when he saysÂ* "we have heard you, we are on it, and we will use this hard won experience to lead the industry into the future."

[Jason Dunn]

It's nice seeing a plain-talking approach to addressing customer problems. I'm sure there are people out there that will micro-slice everything he said into a hundred little pieces, but communicating with your customers is never a bad thing...