And someone at PPT out to ensure that there are no spam filters between PPthoughts and their SMTP server.
My host for my communities just installed a spam filter (with no notification) and they have it set to stop sending an e-mail once there is more than one bounce message. We have thousands of subscribers, so there is just no way to ensure that every single e-mail recipient has an up to date, valid, working e-mail address.
We struggled for weeks, looking a logs, testing, trying to figure out why some lists sent messages just fine an other sent only a couple of messages correctly. Finally, someone at the host thought "uh, I wonder if..." and bang, that was it.
Karen
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Originally Posted by Ed Hansberry
Those that are priodically getting them is one thing - but those that aren't and have signed up for them - make sure they aren't going to a trash folder due to a filter. Some ISPs like Earthlink use BrightMail and they may be shuttling it off to your trash bin. I know Hotmail does it for nearly 100% of notifications I get from other boards and I have to add those notifications to my "safe list."
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