
05-12-2003, 09:18 PM
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Intellectual
Join Date: Jul 2003
Posts: 252
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Most of the day on the phone
I have been on the phone today with more Verizon reps than I can count, and try as they may, they cannot find anywhere in their system that this phone as available!
Talked to a Corporate Account rep, and he said the system shows the accessories available, but not the phone itself!
They are dumbfounded when I tell them that people already have the phone. They don't understand how.
Neither do I!
Matt
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05-12-2003, 09:25 PM
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Pupil
Join Date: Sep 2002
Posts: 21
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Me too
I called Verizon, and the guy on the phone told me the same thing. His computer showed accessories for the I-700 but nothing at all as for the ppc phone itself.
He said the official release date was May 19th, and to check back on that day.
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05-12-2003, 10:34 PM
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Pupil
Join Date: Nov 2003
Posts: 15
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I just ordered one from Verizon, here's what I did:
-Call the Verizon Inside Sales Department - (888) 466 4646
-BS your way through the menus or just hit 0 until you get to a representative. This takes a while, I waited 10 minutes or so before a representative picked up.
-Tell them you want to buy a Samsung I700
-It's $599 w/ 2yr. contract, $629 w/ 1 yr. contract, and $729 w/o contract
I talked to two representatives and both of them had no trouble locating the phone.
I actually ordered the phone from 'Ryan'
Ryan explained to me what was going on. He said the order was a little complicated because they had to order the phones directly from Samsung before shipping to us. He said that the order required coordination from 3 seperate departments. Also interesting was that he reserved a serial number for me because he said the phones were in short supply and reserving the serial number guaranteed me a phone. I'm supposed to be getting the phone on Thursday, so I have my fingers crossed.
-Berylium
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05-13-2003, 05:00 PM
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Intellectual
Join Date: Jul 2003
Posts: 252
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Red tape
It's amazing how many different answers you can get when calling the same number!
I have tried what Berylium said (three different times now), and the common answer is "No, we don't have that, we cannot get it right now, and don't know how people are getting it!"
It's not like I'm in that big of a rush to get the i700 (okay - so I am excited! :roll: ), but it still cracks me up as to how inconsistent the message delivered can be!
Welcome to the big ol' world of misinformation, corporate leaks, inside connections and all that fun stuff! Mix it together, bake at 350 and you get confusion cake!
Matt
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05-28-2003, 07:51 PM
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Neophyte
Join Date: May 2003
Posts: 4
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802.11b wireless?
Does the Samsung i700 have built in 802.11b wireless compatibility? If so GREAT!!! If not, can 802.11b wireless be an add on? :?:
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05-28-2003, 08:00 PM
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Pupil
Join Date: Nov 2003
Posts: 15
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the i700 does not have 802.11b built in. It does have an SDIO slot so when SD WiFi cards come out it will be able to use them.
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05-28-2003, 08:06 PM
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Neophyte
Join Date: May 2003
Posts: 4
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Hello Berylium, thanks for the quick reply.
I see the i700 has terminal services client. How does that work when there is no LAN connectivity? Does it create some sort of internet vpn type connection?
Hey, thanks for your time.
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05-28-2003, 08:15 PM
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Neophyte
Join Date: May 2003
Posts: 4
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Hello Berylium, me again
Does Windows 2002 version on this PDA/Phone have VPN capabilities similar to standard Win2000/XP Pro?
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05-28-2003, 08:16 PM
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Pupil
Join Date: Nov 2003
Posts: 15
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The i700 comes with a wireless sync CD. The way it works is this. You install the software on your home/office computer and it runs constantly in the background. You also install the software on your i700. You then subscribe to one of Verizon's new $45/month all-you-can-eat internet access plans that are designed for the wireless sync option. The software enables you to do wireless syncs (duh) but it does so through a wireless vpn. Now, I haven't taken the time to get mine up and running yet since it needs some special configuration because I'm behind a router/firewall, but everything I've read points to the ability to run Terminal Services and other services through this VPN connection.
-Berylium
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