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Old 02-26-2003, 08:58 PM
Neophyte
Join Date: Feb 2003
Posts: 5
Default Sound issues: bad axim, or are they all this way?

My Axim seems to have some issues with sound. It went unnoticed until I plugged in headphones. At first, I thought the headphones were bad, but after buying a new pair and trying those, the problem persists. In fact, upon closer observation, even with no headphones, the built in speaker also has these problems. Here are the symptoms:

-Popping noise every time there has been no sound playing, but then one is played. Example, opening the start menu from the today screen. It makes a 'pop' type feeling, mostly noticable in the right earphone when using headphones.
-Strange and high pitched frequencies being played during certain applications that utilize sound. Example: Hexacto Tennis Addict. As soon as the game loads, you can hear a very high frequency tone being played. This is very annoying. It is not noticable unless you are wearing headphones or place the speaker right up next to your ear.

Music and movies play fine, because they are always playing sound, and the sound that they play overrides the high frequency sounds, and since the sound is constant, there are no "sound starting up" popping effects.

Is this normal? Did I get a bad Axim? Should I replace it? It only bothers me when I am using headphones and doing stuff like playing games (frequency sound issue) or just using other applications where there are occasional sounds (popping issue). What do you guys think?
 
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Old 02-26-2003, 09:42 PM
Pontificator
Join Date: Oct 2002
Posts: 1,056

Definitely NOT normal, at least mine does not exhibit the symptoms you describe. You've got a bad one.
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Old 02-26-2003, 09:56 PM
Magi
Join Date: Dec 2007
Posts: 2,137

Agreed. The Axim speaker is kinda crappy, but there's no problems like you described, and it sounds pretty darn good over headphones Call tech support and complain.
 
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Old 02-26-2003, 10:37 PM
Neophyte
Join Date: Feb 2003
Posts: 5

Did you guys thoroughly check? I didn't think mine had a problem either, until I used earbud headphones (the kind that go in your ear). The speaker and my other headphones (the kind that just rest on top of your ear) still show these problems, but I never would have noticed if I hadn't heard it from the other headphones first (and now I hear it because I am listening for it). Tell me what you guys think. Thanks for the replies!
 
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Old 02-26-2003, 11:04 PM
Ponderer
Join Date: Dec 2002
Posts: 103

Here is what I think that inital pop is. It sounds like the Axim sound amp is waking up from a sleep mode. It sounds like the 0 level between the on and off states are not perfect. It doesn't bug me, its akin to my speakers giving a bit of a pop when powered on. I have noticed that if I am using the touchscreen I get a high pitched whine. It doesn't bug me either. I will bet you don't have a bad Axim and it just that the electrical system can be noisy and the amp picks it up. My Axim still has better sound quality than my MP3 CD player even with the touchscreen issue.

-Dan
 
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Old 02-27-2003, 12:01 AM
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Join Date: Aug 2006
Posts: 14,938

Quote:
Originally Posted by PapaSmurfDan
Here is what I think that inital pop is. It sounds like the Axim sound amp is waking up from a sleep mode.
Ah, just like the old iPaqs. Yes, that's very likely, although I've never heard the Axim.

Quote:
I have noticed that if I am using the touchscreen I get a high pitched whine.
Sounds like backlight whine. Did you try it with the backlight off (e.g., in the sun)?

dictatorfagan, you might be correct in saying the earbuds pick this up, as they need very little power to generate sound. Standard headphones need more, and at very low volumes you'll tend to pick up amp & related noises. How far up the volume scale are you using your device? Unfortunately, I don't have a Dell, so I can't confirm, but in theory you could use an inline volume control to reduce the sensitivity of your earbuds as a workaround.

--janak
 
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Old 02-27-2003, 07:24 AM
Neophyte
Join Date: Feb 2003
Posts: 5

Ah you bring up good points. I am hearing this at only the very first volume level, so you may be right about the earbud thing. Let me see what I can experiment with. thanks for the help!
 
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Old 02-27-2003, 07:28 AM
Thinker
Join Date: Feb 2002
Posts: 401
Send a message via MSN to Sslixtis

Well, I use Sony earbuds and have none of these symptoms, however, I must admit that I have Rev A03 and have none of the D-pad problems either

I will have to shut down and restart Windows Media Player on occasion because it sounds like crap but I believe that one is software related since it goes away with a restart of the player.

HTH, Cheers!
 
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Old 02-27-2003, 12:27 PM
Intellectual
Join Date: Dec 2002
Posts: 158

I listen to MP3 on mine almost everyday at the gym with no issues, but when using the record it is unbearable. There is so much static that it is not worth using. I have tried numerous record settings but nothing changes. I think that I have read others having this same issue as well. I don't use the record as a rule so I haven't worried over it so much, but should I be inclined to begin I think this one will have to go back for exchange.
 
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Old 02-27-2003, 02:38 PM
Ponderer
Join Date: Jan 2003
Posts: 96
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I'm going to have to agree that this is not normal.

I received my Axim last week and I have NO problems with the audio. I haven't tried the recording, so dunno about that. But ZERO issues with sound using Start Menu, Tennis Addict, WinamPAQ, etc...

Maybe this is a issue that has been resolved with the most recently built Axims.
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