Soft reset cleared memory!

[Sushifiend3000]

Two days ago my X5 started hanging a lot so I backed up the data and did a hard reset. First time since I've owned it; I was about overdue. I reinstalled everything and enjoyed a bit snappier performance. Last night it froze again (streaming MP3 via PocketMusic while posting a LiveJournal entry on the web site), so I did a soft reset and reached for a glass of water. Then I heard the alarm sound, so I looked at the screen and the thing had done a hard reset! Everything was gone. I had just synced so no data loss, but man... gotta reinstall everything again.

Don't mind the reinstall, but why did this happen and how do I prevent it? It was a pretty severe freeze, so I held the soft reset button in for a couple of seconds. That shouldn't do it though, should it? Luckily I was at home and not on a job. I just don't want it to happen again. Anyone know how that could happen?

[Sushifiend3000]

Two days ago my X5 started hanging a lot so I backed up the data and did a hard reset. First time since I've owned it; I was about overdue. I reinstalled everything and enjoyed a bit snappier performance. Last night it froze again (streaming MP3 via PocketMusic while posting a LiveJournal entry on the web site), so I did a soft reset and reached for a glass of water. Then I heard the alarm sound, so I looked at the screen and the thing had done a hard reset! Everything was gone. I had just synced so no data loss, but man... gotta reinstall everything again.

Don't mind the reinstall, but why did this happen and how do I prevent it? It was a pretty severe freeze, so I held the soft reset button in for a couple of seconds. That shouldn't do it though, should it? Luckily I was at home and not on a job. I just don't want it to happen again. Anyone know how that could happen?

[dlangton]

Sounds as though you have some serious conflicts - running incompatible software simultaneously.

[CoreyJF]

Was the backup battery charged?

[Jason Dunn]

That's ultra-strange....things like that definitely aren't normal for Pocket PCs of any brand. If it happens again, I think you might have faulty hardware.

[shadowac90]

mine did that about 2 months ago.... hasn't done it since, although that might be because i have had 4 new ones since.......