My DELL Axim has shipped!

[amoll]

I just went to the Dell.ca website to check up on my order status and found, to my surprise, that the order was shipped today with an expected arrival date of Dec 4 to Dec 6.
I ordered the Axim from Dell Canada by phone on Nov 19; however the online Order Status page shows an Order Date of Nov 23. Production Date was also Nov 23, while Ship Date was Nov 26. I was originally told a Ship Date of Dec 5 when I ordered the product. I guess Dell uses the well-proven customer service policy of keeping the customer's expectations low, and then exceeding them (by shipping quicker than expected).
My wife actually expects me to put the package under the tree and forget about it until Dec 24. Now, that's an unrealistic expectation

[amoll]

I just went to the Dell.ca website to check up on my order status and found, to my surprise, that the order was shipped today with an expected arrival date of Dec 4 to Dec 6.
I ordered the Axim from Dell Canada by phone on Nov 19; however the online Order Status page shows an Order Date of Nov 23. Production Date was also Nov 23, while Ship Date was Nov 26. I was originally told a Ship Date of Dec 5 when I ordered the product. I guess Dell uses the well-proven customer service policy of keeping the customer's expectations low, and then exceeding them (by shipping quicker than expected).
My wife actually expects me to put the package under the tree and forget about it until Dec 24. Now, that's an unrealistic expectation

[Rirath]

Does rewrapping it the night before count?

[ThomasC22]

These are getting sad... :cry:

OK, well, good luck to you amoll and I really hope for your sake that it's on it's way buuuuuuuuuuuuuuuuuuuuuuuuuuut, you should read this before you get too excited:

Dell Dupes us all

and also check out the Dell forums and see how many people have "shipped" messages that are in error. Sorry (Still on the phone with Dell myself trying to track down mine)

[Kati Compton]

On the Dell message boards it seemed that the Canadians were getting their units shipped, but those from the 'States were not. But I don't know if it later turned out that the Canadian "shipments" were the extra dummy shipment that seems to occur with online orders, or the *actual* shipment of the unit...

[Kati Compton]

Originally Posted by ThomasC22

(Still on the phone with Dell myself trying to track down mine)

Long phone call....

[ThomasC22]

Originally Posted by kati42

Long phone call....

Well, yes it is, but the guy has just gotten through telling me (not sure how accurate) that no consumer or corporation, no matter how big, has had any units shipped to them and won't have any shipped today at the very least.

grrrrrrrrrrrrr...

[Kati Compton]

Originally Posted by ThomasC22

grrrrrrrrrrrrr...

I second the "grrrrrrrrrrrr...". Do I hear a third?

[Roosterman]

What's the hold up with the shipping? If the unit is built and tested it shouldn't be that hard to but in a box, wrap some tape on it and call UPS. :x

[Rirath]

Jumping in: Grrrrrrrrrrrrrrrrrrrrrr! :twisted:

[Kati Compton]

<gavel> The Grrrrrrrrrrrrr motion has passed.