Here's how I did it. Delete any Dell cookies you have in your Internet Options under "Settings". Don't enter a service tag, instead select one of the products from the bottom-right of the screen (it dosen't matter which). It will take you to a screen where you can select user's guides in the bottom-right of the screen again. From there, you can find the Handhelds section and access the User's Guide, System Information Manual, and Getting Started pdf's. Hope that's helpful.
