09-06-2006, 06:11 PM
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Editor Emeritus
Join Date: Sep 2006
Posts: 3,018
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I would definitely recommend backing up to one of your storage cards. Also, make sure to simply copy all of the files and folders under "My Documents" in the device's internal memory somewhere safe, like on a storage card (making sure not to accidentally overwrite any "My Documents" folders on the card).
You can leave the cards in place when you do a hard reset; it won't hurt them. But, I always remove them just to make sure that I'm starting fresh and not confusing the system into doing anything other than a complete reset.
Let us know if you have any other questions.
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09-06-2006, 06:17 PM
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Pupil
Join Date: May 2004
Posts: 42
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A/S issues
Thank you, Brad. I'm going to do this because everything i've tried hasn't changed synching problem. also, the other day, the axim battery ran down to zero when i was too busy elsewhere. when i plugged it in to charge, everything came back, even the skin i'd installed. but, maybe that's why i can't sync?? thanx again!!
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09-06-2006, 06:59 PM
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Editor Emeritus
Join Date: Sep 2006
Posts: 3,018
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One of the nice things about WM5 is that you don't lose all of your files when your device resets from something like a battery drain. On the downside, that can also make an installation problem pretty persistent, because a hung installation won't die just because you perform a soft reset.
Good luck.
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09-06-2006, 07:39 PM
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Thinker
Join Date: Sep 2006
Posts: 411
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I'm thinking that your x51v, being a WM5 device will be ActiveSync 4.0+ compatible only.
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09-07-2006, 04:00 AM
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Editor Emeritus
Join Date: Sep 2006
Posts: 3,018
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One final recommendation:
Many of us have noticed that ActiveStink problems are often caused by applications that try to grab Internet access immediately upon connection (like Weather applications updating, etc.). Make sure that you've either temporarily removed anything like that or at least configured them to manually update or to wait awhile before updating.
I've also (surprisingly) fixed all of my AS problems by simply making sure that my device's Inbox is pointing to the Outlook Inbox and not one of my POP accounts.
Good luck!
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09-07-2006, 04:37 AM
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Pupil
Join Date: May 2004
Posts: 42
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synced
i did the hard reset after i backed up my files, and made sure to move my documents as you said to the cf card.
it did what i hoped and performed the sync. by the way, after i tqpped "restore" the axim reverted to what it was b4 the reset. so i'm happy, but wary that a/s may act up again sometime. btw, i had downloaded 4.2. if that's a problem w/ the axim, then i've got issues that are coming around the corner. thank you for your help.
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09-09-2006, 08:09 AM
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Editor Emeritus
Join Date: Sep 2006
Posts: 3,018
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Glad we could help! Drop us a line if anything else comes up.
Good luck.
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09-11-2006, 01:01 AM
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Ponderer
Join Date: Aug 2006
Posts: 61
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I would say Sprite Backup will do the backup/restore job in a really fast time, then you would nt need to worry to synchronize your pda/ :twisted:
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09-18-2006, 04:02 PM
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Pupil
Join Date: May 2004
Posts: 42
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a/s 4.2 or 4.0?
well, it synced once okay, but days later, it will only sync as "guest" again. stevelam said that x51v uses a/s 4.0. i had downloaded 4.2. is that my problem?? do i need to uninstall, and then install 4.0? thanks for any help
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09-18-2006, 06:09 PM
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Editor Emeritus
Join Date: Sep 2006
Posts: 3,018
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Version 4.2 should work; that's the version I'm using with my X51v.
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Linear Mode
