I'm kinda green to that sort of situation myself. My lil bro is using my old ipaq3835 (previously connected to desktop) and I'm using my new ipaq 3975 (newer connection). I've found that activesync cant recognize my device from the last usb port that his was connected to (we use 2 different cradles in 2 different ports). His, on the other hand, can connect to either cradle/usb port. The only thing I can recommend is that you try plugging in the cradle to a different usb port to establish her connectionand use that one each time she connects. BTW, you wanna trade 1 ea. lil bro for 1 ea. gurl friend ( just kiddin')
