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Old 09-02-2003, 06:23 PM
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Default Stowaway XT Drivers for WM2003

Are they available yet? Or has someone developed a reasonable (i.e. do it once and forget it) workaround for the existing drivers?

Kevin
 
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Old 09-02-2003, 07:20 PM
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Nothing so far. I just emailed Think Outside again...this is really getting silly now. :roll:
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Old 09-02-2003, 08:09 PM
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any ideas on how we can get a concerted effort to get ThinkOutside working in a positive direction? I sent an e-mail several weeks ago asking for a status and got nothing in return. I bought the keyboard because it was on sale at a great price and I thought for sure they would have a driver out in the near future. This is crazy....

Jeff
 
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Old 09-02-2003, 10:38 PM
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About two weeks ago I talked to customer support at Thinkoutside. They told me that the updated drivers for WM 2003 would be released around mid-September. I tried calling back for status updates but for some reason the customer support phone # now leads to a voice mail box that is full :? Definitely not a good way to deal with your customers.
 
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Old 09-02-2003, 11:15 PM
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Quote:
Originally Posted by midili
any ideas on how we can get a concerted effort to get ThinkOutside working in a positive direction?
Let's give them a few days to get back to me, and if they don't, we can try a front-page post where a few 1000 people can email them asking for the driver. I don't mind waiting, but the silence is getting silly.
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Old 09-03-2003, 04:55 PM
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Quote:
Originally Posted by Jason Dunn
Quote:
Originally Posted by midili
any ideas on how we can get a concerted effort to get ThinkOutside working in a positive direction?
Let's give them a few days to get back to me, and if they don't, we can try a front-page post where a few 1000 people can email them asking for the driver. I don't mind waiting, but the silence is getting silly.
Sounds good to me. Thanks for trying to get some traction - it seems that ThinkOutside doesn't respond to lowly customers... :?
 
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Old 09-06-2003, 10:16 PM
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Default Bad support

I too have pinged these guys. Their response was something like: While the driver works in WM2K3, you may have to frequently reset your device. What a cop-out. Reset = not working... I don't know if any of you checked out the review on www.davesipaq.com but they reviewed the Stowaway XT on the Ipaq H2215 and gave it rave reviews. This is my PDA and somehow he managed to miss the fact that the PDA was running like crap on that driver... Anyway I'm down to do any mail flooding and anything else that can be conjured up as I want my keyboard
 
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Old 09-08-2003, 12:37 AM
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I am down for a concerted mass mailing to Thinkoutside. I bought the keyboard at the end of June to take notes at law school. Now it's 2 1/2 months later and I still can't use it. And to make matters worse Thinkoutside has not released any information on whether or when an updated driver would be available (apart from my phone conversation with them - but nobody else seems to have been told that mid-September would be the release date).
 
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Old 09-08-2003, 03:02 PM
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I sent an e-mail to Dave at DavesIpaq asking him to clarify the stowawayXt "as the best keyboard for the h2215." I explained the soft reset problem we are having and ThinkOutsides position that frequent soft-resets are considered acceptable behavior for a 'working' driver.

Maybe something will happen if Dave and Jason both try and get ThinkOutside to act.
 
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Old 09-08-2003, 11:03 PM
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In my opinion its worth noting that it's not that the driver is unstable, or even that it requires more frequent soft resets, but that it prevents the device from ever being turned on without a soft reset. (Unless my device is somehow special) It's completely unusable, and I find it strange how anyone writing a review could not have noticed - all that is required is for that person to turn off their device once and attempt to turn it back on. :? Meanwhile, it's been over six weeks since I received by XT paperweight...
 
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