[MultiMatt]

I am having a weird thing happen with my BRAND NEW iPAQ 5555 running Windows Mobile 2003.
Whilst the device is sitting in the cradle, a reminder will go off and not entirely appear. The unit will freeze in that condition. Nothing shy of a soft reset will fix it! Here is a shot of what I see (had to use my camera, since there was no other way to get a screen grab!):


Has anyone else seen this? Is it due to something I have installed, or is this happening with other people's 5555's? I have all of the same software that I had on my 5455, but I know that SOME stuff is acting buggy on the new OS...

Matt

[MultiMatt]

I am having a weird thing happen with my BRAND NEW iPAQ 5555 running Windows Mobile 2003.
Whilst the device is sitting in the cradle, a reminder will go off and not entirely appear. The unit will freeze in that condition. Nothing shy of a soft reset will fix it! Here is a shot of what I see (had to use my camera, since there was no other way to get a screen grab!):


Has anyone else seen this? Is it due to something I have installed, or is this happening with other people's 5555's? I have all of the same software that I had on my 5455, but I know that SOME stuff is acting buggy on the new OS...

Matt

[Chris Spera]

Matt,

check this thread:
http://www.pocketpcthoughts.com/foru...ic.php?t=14778

Give Jason's troubleshooting steps a try and see what happens. You should know that they involve a least 1 hard reset.

Back up your device, hard reset and then follow the rest of his process.

Kind Regards,


Christopher Spera

[daverph]

I've been having the same trouble with a new 5555. I couldn't see the screenshot you posted, but on mine I can't make out the subject, only the date + time. The last time it happened was about 30 min. ago. I turned on the ipaq and the reminder that never went off at 430 showed up and froze. When I soft reset the reminder comes up immediately. I was thinking it might be PI 4.5, but there's a chance it's something else. I've also been having the sluggish wake-up that Ed mentioned about his 2215. Oh, and PIE has been extremely flaky- not starting up, no response after a couple of soft resets, and just when I'm ready to hard reset it starts working again. I'm feeling like this 5555 is as bad as the 5455 it replaced.
Anybody else with a solution?
Dave

[MultiMatt]

This will make the 2nd Hard Reset in ONE day of owning the thing! Aye, carumba! (the first reset was because OmegaOne's Battery Pack froze during install). I never did install that app...

Given the comments on this thread as well as the other thread you pointed to, Chris, it sounds to me like there is a definite ROM issue. It's still early in the game, but I think over the next few weeks, this topic (freezing or non-responding alarms) will be re-visited a LOT.

I'm going to hold off from doing a hard reset for now, and see what turns up. I'll bet they are quietly looking into the issue right now...

FYI - I initially thought that the freezing issue was only happening in the cradle. I just now had an alarm go off (with the device sitting by itself), and WHAMMO - it froze. I'd also like to note that it does NOT happen every time....

Matt

[safelder]

I've experienced the same problems on both a 2215 (I returned it because it wouldn't wake up to sound reminders) and with my current 5555. It's pretty much a useless device to me if I have to have it on in order to be reminded of meetings, etc.

I would agree that it sounds like an OS issue rather than an installed software issue (I had the problem with a brand new 2215). Hopefully a fix is forthcoming...

[Kayanne]

I found out that neighter the alarms (alarmclock) nor the reminders went off as they where supposed to. But when I started the ipaq then they went of. I don't know if there are any pattern, but there are only very few reminders/alarms that work as they are supposed to. I also very often found that reminders freezed my unit so I had tio do a softreset. And after the reminders/alarms vent off (to late of cours).

Also it seems like I have som problems connecting my isp for downloading mail. Somtimes it work, others it will not work. And after a softreset it works fine.

The only progs I have installed is Snails, mPhone2.6 and pocket pluss (which I now have uninstalled to see if there are any conflicts-but I dont think so because I had the problems before installing it as well).

I have noticed that many others has had these problems, so I'm quite sure that this is eighter a issue for ppt2003 or a problem with rom. As I understand there are problems with other ppt2003 than ipaq as well, so I do'nt think this is a hardware problem.

I saw a interesting article at pocketpc thoughts some minutes ago about units beeing slow at startup.

Quote:

"Is Your 2215 Sluggish When You Turn It On?
Posted by Ed Hansberry @ 03:00 PM


When I got my 2215, it was incredibly fast but as always, things seemed to slow down just a bit as I loaded applications on it. One area in particular that was frustrating was powering on. It would often take 2-3 seconds for the device to be usable. Once on, it was fast, but that "resume" time was getting to be a real frustration.

I mentioned this to another Mobile MVP, Jared Miniman and he said his 2215 didn't exhibit this behavior but he recalled an experience he had with a Toshiba e700 series. He suggested I remove my CF card and see if that helped. Boy, did it ever! Now the device powers up just as fast as the day I bought it. Apparently there is something either in the Windows CE OS or some implementations of CF drivers that when resuming can take some extra time. Leaving my SD card in has caused no such problems. My Jornada 565 doesn't exhibit this behavior, nor did any previous iPAQs with the CF sleeve in place, but this may be unique to dual slot devices. I'll need to do some testing with my Axim. Fortunately for me, my biggest card is the SD card and I only use my CF memory card for music, so leaving it out is no big deal."

I wonder if that could have anything with the reminder/alarm problem to do???

If f.i the CF card steals to many resources on wakeup, or if there are any kind of other conflicts it could possible mess up the alarm/reminders???

So I wonder if those of you that having these problems if you are using cf cards as well. Im using a 512 kingston.

I think I wil try to take out the CF card and test the alarm/reminders then.

Best regards

Kay-Aage
kayanne@frisurf.no

[MultiMatt]

I took my CF sleeve off, did a soft reset, and then created a test appointment for a few minutes out.
The reminder went off - the unit froze up.

This sucks incredibly! :cry:

Matt

[MultiMatt]

Okay - something is definitely wrong with the OS, and it has to do with the screen refresh or something like that (I don't profess to know the technical stuff).
I had my 5555 cradled, and pressed the Inbox hardware button. This is what I got:


I used to open my Inbox ALL the time with my 5455 cradled, and it worked fine.

Notice that the top and the bottom appeared, but not the main screen! It's still stuck on the Today screen! It did NOT freeze the unit, but the Inbox would NOT appear until I did a soft reset...

Somethin's up! :confused totally:

Matt

[dequardo]

Uh, PocketPlus is the culprit here. Remove it (or disable 'Repeating Alarms') and your problems will disappear.

mike

[Kayanne]

Something other odd happened to me as well. Every thursday i have a reminder at 10:00 (to 10:10) to remind me for caffe latte time. First thing it did not went off, but today it is friday but my thursday appointment was still stuck in the todayscreen. But after adding some new appointments for friday, and a soft reset, the thursday appointment dissapeared.

best regards
Kay-Aage
kayanne@frisurf.no