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Old 08-05-2003, 07:50 PM
Pupil
Join Date: Jan 2003
Posts: 25
Default My 2210 has died...

After purchasing and using TomTom Bluetooth GPS for a day my 2210 is dead in the water (note, I am not blaming TomTom!).

Here's what happened:

I noticed that if I left my BT radio turned on when I shut down the 2210 that I would have to do a soft reset to turn it back on. Ok, just try and remember to turn it off each time...

However, this morning when I tried to turn on my 2210 it would not turn on and a soft reset wouldn't turn it on, and a HARD reset wouldn't reset it and when I placed it in the cradle I got no power indicator...

Now, I'm not blaming TomTom, even if a driver was bad I should still be able to do a hard reset, right? However, I might be blaming HP's BT integration. Seems too many people are reporting quirks (not that this a quirk).

I have called HP tech support and they are sending a box to ship it to repairs.

Anybody have simliar issues or any ideas on what happened?

Jeff
 
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Old 08-05-2003, 07:54 PM
Intellectual
Join Date: Feb 2006
Posts: 163

Is it possible that the battery is dead? Drop it on the charger for a few hours and see if that fixes it...
 
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Old 08-05-2003, 08:06 PM
Ponderer
Join Date: Dec 2004
Posts: 77

He already tried that.. but maybe the battery is really dead. Meaning, it cannot be recharged. I don't have any idea why.. but go try to get another battery and see if it works.
 
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Old 08-05-2003, 08:09 PM
Theorist
Join Date: Jul 2003
Posts: 267

Wouldn't turning it on in the charger bypass the battery and use AC power? If that doesn't work, you're really in bad shape
 
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Old 08-05-2003, 09:59 PM
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I was just reading your post and I have some advice that may or may not be of assistance.

My 5555 has had problems charging. I drop it in the cradle and the status light does not come on. Ususally when I unplug the power cord from the cradle and from the outlert and then reseat it everything works fine. Give it a try, if it works great if not oh well and good luck with HP.
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Old 08-05-2003, 11:48 PM
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Join Date: Aug 2006
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From one of the many, many pieces of paper that shipped with my 5550:

Quote:
If the charge on the battery goes below 3.2 Volts as a result of not being connected to the Universal Desktop Cradle or the AC Adapter, no damage will occur to the battery. However, the iPAQ Pocket PC charge adapter will not flash until the battery reaches the minimum charge of 3.2 Volts and you perform a normal reset.
hth!
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Old 08-06-2003, 12:09 AM
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Join Date: Jul 2003
Posts: 293
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battery shouldn't be dead yet. I don't have that bluetooth problem when turning it off. It turns right back on without no probs. Just take out the battery then leave it for couple hrs then try it out again
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Old 08-06-2003, 12:28 AM
Pupil
Join Date: Jan 2003
Posts: 25

Thank you all for the suggestions. I've got it back in the cradle to see if the battery is really, really low, but I don't think it is. After that I'll take the battery out for a couple of hours and see what happens.

The good news is HP was very helpful and will take it back for repairs no problem. THe bad news is that it will take 3 days for the box to get here and then a 5 day turnaround.

So much for playing with GPS on my upcoming vacation!

Again, thanks for the suggestions, I'll keep you posted if anything postive happens.

Jeff
 
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Old 08-06-2003, 03:06 AM
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Join Date: Aug 2006
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Quote:
Originally Posted by midili
So much for playing with GPS on my upcoming vacation!
These things have a habit of always happening right before you have something coming up that you really, really want to use it for and you'll be away from the house for a while.
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Old 08-06-2003, 03:11 AM
dh
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Join Date: Dec 2003
Posts: 1,679

Quote:
Originally Posted by midili
The good news is HP was very helpful and will take it back for repairs no problem. THe bad news is that it will take 3 days for the box to get here and then a 5 day turnaround.
Jeff
As much as we moan about Dell sometimes, if you have a problem with an Axim they send you a new one overnight, then you send the broken one back - none of this 5 day turnaround nonsense.
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