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Old 10-25-2004, 02:07 AM
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Default Compaq iPAQ 3950 - PC 2002

Compaq iPAQ Pocket Pc
Version 3.0.11171 (Build 11178)
Processor: Intel PXA250
64MB
Compaq v. 1.11

Well I currently rcvd. an ipaq from a friend and was messing around with it. He gave me this expansion pack that has a slot for a wireless card and an extra battery. Well the ipaq wouldnt recognize the expansion pack nor charge it. So i did a lil research on the net and found something about hard resetting. Well i did that and now have like a first version of PC 2002 which is bare and stripped. I have the latest active sync. on my comp but it doesnt recognize my pda when in the cradle. How do i update the pda with a new active sync and where can it be downloaded from. Maybe this would be resolved with the companion cd but my friend lost it.
 
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Old 10-25-2004, 03:24 AM
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Janak Parekh's Avatar
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You shouldn't have to "update" ActiveSync on the Pocket PC -- older Pocket PCs work fine with newer versions of ActiveSync on the desktop. What happens when you try and cradle the Pocket PC?

--janak
 
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Old 10-25-2004, 03:33 AM
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Nothing happens. The ppc stays at home screen and the desktop shows not connected with details lit. Everything else is not clickable like Sync,Stop,Explore,Opt.s. I even tried opening the ppc through ms explore but nothing shows up. So i just assumed the ppc's active sync need to be updated.
 
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Old 10-25-2004, 04:44 AM
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Darius Wey's Avatar
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Do you have a software firewall installed? Often is the case that the software firewall can have an effect on the incoming and outgoing behaviour of ActiveSync.
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Old 10-25-2004, 04:59 AM
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No third party firewall just microsoft sp2 protection center which has active sync as an exception. I did turn it off and still no connection.
 
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Old 10-25-2004, 05:07 AM
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Another option you could try is to uninstall ActiveSync on your PC and try reinstalling it again. While it seems a little stupid, in rare cases, this has been known to solve some synchronisation problems.
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Old 10-25-2004, 11:24 AM
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Take a second and quickly check the connections that ActiveSync searches under File...Connection Settings. AS doesn't always turn on all available connections when it is installed, the most consistent overisght being the USB port.
 
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Old 10-26-2004, 06:40 AM
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"Another option you could try is to uninstall ActiveSync on your PC and try reinstalling it again. While it seems a little stupid, in rare cases, this has been known to solve some synchronisation problems."

Did try that - twice. Still nothing.

"Take a second and quickly check the connections that ActiveSync searches under File...Connection Settings. AS doesn't always turn on all available connections when it is installed, the most consistent overisght being the USB port."

Yup tried that too, even the "get connected". Still nothing.

NOTE: I even tried to connect through the active sync on the ppc, when I click sync i get the response of: No Partnerships - You must establish a partnership with a PC before you can synchronize information.

:?
 
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Old 10-26-2004, 07:06 AM
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Have you tried the Compaq website to see if there are any updated ROMs? Sometimes, a ROM upgrade may fix the problem. I'd ask you to hard-reset but you have already done that, and a ROM upgrade will essentially do the same thing anyway. See if that works.
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Old 10-27-2004, 05:40 AM
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Have you tried the Compaq website to see if there are any updated ROMs? Sometimes, a ROM upgrade may fix the problem. I'd ask you to hard-reset but you have already done that, and a ROM upgrade will essentially do the same thing anyway. See if that works.

How can I do this if the computer doesnt recognize the pda?
 
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