[Bigmamma]

I just purchaded a 3955 last week. I have Active Sync set up to continuously sync . It will sync when I first put it in cradle and that is it. The green icon dims out and it says it is not connected. It won't connect again until I remove it from cradle and reassert it. Is this normal?

Also, my IPAQ turns off by itself after a few hours while it is in the cradle. I have to push the power button to turn it back on. Is this normal?

[Bigmamma]

I just purchaded a 3955 last week. I have Active Sync set up to continuously sync . It will sync when I first put it in cradle and that is it. The green icon dims out and it says it is not connected. It won't connect again until I remove it from cradle and reassert it. Is this normal?

Also, my IPAQ turns off by itself after a few hours while it is in the cradle. I have to push the power button to turn it back on. Is this normal?

[Anthony Caruana]

Originally Posted by Bigmamma

I just purchaded a 3955 last week. I have Active Sync set up to continuously sync . It will sync when I first put it in cradle and that is it. The green icon dims out and it says it is not connected. It won't connect again until I remove it from cradle and reassert it. Is this normal?

If you open Activesync on the PPC (Start | Activesync) in the Options menu there is an option to disconnect when synchronisatoin is complete. Perhaps deselecting this option will rectify this issue.

Originally Posted by Bigmamma

Also, my IPAQ turns off by itself after a few hours while it is in the cradle. I have to push the power button to turn it back on. Is this normal?

Have you looked in Settings | System | Power? There is an option to turn the unit off if using the device on external power after a defined time period.

Regards
Anthony

[Pony99CA]

Originally Posted by arcaruana

Have you looked in Settings | System | Power? There is an option to turn the unit off if using the device on external power after a defined time period.

I have the option set to leave my iPAQ 3870 on if it's connected to external power, and I occasionally see my iPAQ turn off on the cradle, too. It's almost as if the iPAQ isn't properly seated in the cradle, but the power light is on, so I know it really is on external power.

Steve

[marcc]

It's more then likely your cradle is beginning to break. Try a new one.