No, I didn't think of that, but it's a good idea, I'll try that tonight.
If all else fails, I'll do a hard reset-I just found out she's had this for over a *year* and still had no idea what a ppc could do-ebooks, music, pictures, nothing, so it's a pretty blank slate even now and wouldn't be a big hassle for either of us.
Thanks though, hopefully your suggestion will work
