Updated Microsoft Reader Now Available!

[chrisah]

Originally Posted by Mr. PPC

I only have reader installed on PPC, will uninstall via Add/Remove.

Once uninstalled, I'll reset device then re-install and try to activate before resetting again.

Won't be long...

Mr. PPC and All:

Please note that even if you only have a PPC install that you will still have an entry in your desktop add/remove programs. This is NOT the desktop Reader. This is a separate entry that specifically says that it is the "Microsoft Reader for Pocket PC". This will cache your previous PPC install and prevent you from getting the correct updated components until it is removed.

Each of the steps that I outlined are important and should be followed to make sure that you are starting with a clean machine. Especially if you hard set your device. Just because everything is off your device it does not mean that it is off the desktop. Remember the setup is initiated on the desktop and so it helpfully tries to help you recover by caching these items for easy reinstall.

Sincerely,
Christine - Microsoft Reader Team

[chrisah]

Originally Posted by Mr. PPC

I only have reader installed on PPC, will uninstall via Add/Remove.

Once uninstalled, I'll reset device then re-install and try to activate before resetting again.

Won't be long...

Mr. PPC and All:

Please note that even if you only have a PPC install that you will still have an entry in your desktop add/remove programs. This is NOT the desktop Reader. This is a separate entry that specifically says that it is the "Microsoft Reader for Pocket PC". This will cache your previous PPC install and prevent you from getting the correct updated components until it is removed.

Each of the steps that I outlined are important and should be followed to make sure that you are starting with a clean machine. Especially if you hard set your device. Just because everything is off your device it does not mean that it is off the desktop. Remember the setup is initiated on the desktop and so it helpfully tries to help you recover by caching these items for easy reinstall.

Sincerely,
Christine - Microsoft Reader Team

[chrisah]

Originally Posted by ChristopherTD

I just downloaded (using IE) and got 2.4.1

It installed correctly, and either the default font setting has changed to "small" or they have slightly reduced the font size. In any case it seems to fit more on a page, which is good!

Meanwhile, my laptop refuses to open any DRM books. It activates correctly, then loses the setting, and is now (again) claiming that I have used up my activation quota. This is, of course, nonsense, as the machine was successfully activated a few weeks ago, and has had no hardware changes since then. Bizarrely the Web tool used to check that you have the latest version of Reader (for the PC) says it is up to date and activated. I can download DRM books from Fictionwise, which requires an activated copy of Reader. I just can't read them on the PC! A very flaky process indeed.

ChristopherTD:

We have been experiencing some issues with our activation servers due to the large volume of folks that are trying to upgrade/activate. I have sent mail to our activation server support team and hopefully they will have this resolved later this afternoon. I recommend trying to reactivate again at that time.

Thank you for your continued patience,
Christine - Microsoft Reader Team

[jamesbe2759]

Originally Posted by MarcFou

Many thanks to the MS Reader team! :werenotworthy: :clap:

Whoop-De-Dooooo. Too bad the link to activate is broken. Typical MS
upgrade. ukeface:

[mehuebs]

Once I read all the way through this thread, I was able to install 2.4.1 by:

1) Removing Reader from my Pocket PC
2) Removing Reader via the Active Sync Add/Remove Programs, Remove all option
3) Removing Reader from Settings/Control Panel/Add or Remove Program
4) Downloading the software from Microsoft - be sure to do it from the page that says "Updated: November 23, 2005".
5) Following the prompts during the installation
6) Activating BEFORE the soft reset
7) Clicking "Activate" again after getting the "server busy" response

Best of luck!

Miriam

[jngold_me]

5:10 PM EST and still not able to Activate.

This rollout is bad news.

[chrisah]

Originally Posted by jngold_me

5:10 PM EST and still not able to Activate.

This rollout is bad news.

Jngold_me:

I can see how you might feel that way. Here is a complete list of instructions for removing and installing MS Reader. Please read it carefully and make sure that you have performed ALL steps. The list of installed file locations and registry settings should serve as a means of assuring that you have indeed removed the components as specified.

Here are complete removal instructions for the Microsoft Reader and DRM components.

To Remove from desktop (IMPORTANT - Even with PPC installs you still have a desktop component installed that needs to be removed)

On the desktop go to Control Panel | add/remove programs
Find the Microsoft Reader for PPC install entry
Click on modify/uninstall
Close add/remove and control panel

Make sure that there are no entries on your desktop in C:\Program Files\Microsoft ActiveSync for:

"Microsoft Reader for Pocket PC"
"Microsoft Activation"

To Remove from Device (IMPORTANT - Your new install will not be successful unless you have done a Remove all, chosing the other method will not removed the cached version of Reader setup)

Cradle device
Open ActiveSync and sync the device
Go to Tools | Add/Remove programs
Select the Reader and go to the Remove all section at the bottom
Click remove
Once the release has disappeared from the program listing close the add/remove programs dialog
Verify that the files and registry entries listed below have been removed from your device.
Go to http://www.microsoft.com/reader/downloads/ppc.asp
Click on the setup.exe
Choose “run” and follow install instructions up to the soft reset
Do NOT soft reset
Attempt to activate
Delete the litpath.lpt file (hidden)located in your My Library folder
Attempt to open DRM content

To verify that the install has been removed these should no longer be on your device or removable media.

Files installed by the Reader:

aud_file.dll
d_aud1.dll
dmgr.dll
dmgr-dll.dll
dmgr-dll.sig
ebookfx.dll
ebookfx-dll.sig
ebriched.dll
ebriched-dll.sig
eula.txt
guidebook.lit
msls31.dll
msls31-dll.sig
msreader.exe
msreader-exe.sig
msreader-exe-manifest.sig
pid.txt
player_dll.dll
utils.dll
Microsoft Reader.unload

Files installed by Activation(assure that these files are removed from your system prior to any activation effort):

secrepid.dat
secrep.dat
secrep.dll
secrep.xml
Microsoft Activation.unload

Registry settingson PPC:

HKEY_CLASSES_ROOT\.lit
HKEY_CLASSES_ROOT\eBook
HKEY_CLASSES_ROOT\eBookEBO
HKEY_CURRENT_USER\Software\Microsoft\DRM
HKEY_CURRENT_USER\Software\Microsoft\EBook
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EBook

If you still encounter problems after checking EACH of these items and making sure that they have been removed before installing please feel free to email me offline and I will do my best to assist you in resolving your issue.

Sincerely,
Christine - Microsoft Reader Team

[jngold_me]

Once again, followed all directions to the "T" - still no go (still says I have an older version). I am very familar with Registry navigation and I made sure all entries were deleted, files were deleted, and performed a soft reset before the reinstall. I don't have the reader installed on my PC. After an XP uninstall of the Reader for the PC and removal of the software on the PPC, I rebooted my PC and soft-reset (once again) my PPC.

Please PM me your email addy.

Thanks so much for your time and patience in this matter.

[tewmgd]

Same problem here I can't activate my reader on ppc, just got the same error (old os detected)

Matthieu

[chrisah]

Note: One file that didn't make it to the list is udhid.dll.

Many folks have copied this file to the \windows directory for previous installs. Please make sure that you have removed this hidden file. If you have two of this file it seems to want to use the old one that does not have the same file priveledges that the second one does and will not allow activesync to hand off the qualifying os information to the activation component.

If you continue to have issue beyond what I have posted please PM me and I will do my best to assist you further.

Sincerely,
Christine - Microsoft Reader Team

[Mr. PPC]

No go for me as well, using K-Jam too. I am going to try one more time.

Dave