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Old 01-01-2005, 07:09 AM
Neophyte
Join Date: Oct 2004
Posts: 3
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Default Why can't I update rom for my HP iPAQ rx3715 ??????

Hello

I have just bought a brandnew rx3715 but I can't update the ROM version.

The error number is '262' and something about the connection.

After that, I tried again with SD card inside the slot, the error is 'WRONG IMAGE !!'

I can't understand !!! Please help me !!! Thanks a lot !!!
 
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Old 01-01-2005, 07:22 AM
Philosopher
Join Date: Aug 2006
Posts: 504

What exactly did you do to update the ROM image. Also, what is your current ROM version? I just got my rx3715, and I was able to update the ROM without any problems. (And since I'm new to the rx3715, I really don't have any hints, etc., but knowing what you've tried exactly might help others.)

Cheers!
 
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Old 01-01-2005, 07:33 AM
Pupil
Join Date: Dec 2004
Posts: 45

make sure its a direct connection from cradle to pc usb port, and that activesync is ok.

Also, check your rom version...you might have the latest one.


If that fails, do a soft reset and try it again.
 
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Old 01-01-2005, 07:41 AM
News Editor
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Join Date: Aug 2006
Posts: 12,538

Quote:
Originally Posted by Alpha2004
make sure its a direct connection from cradle to pc usb port, and that activesync is ok.
Just as a clarification - a direct USB connection being one that connects directly to a default USB port. Don't attempt to update the ROM with the device connected to a USB hub.
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Old 01-01-2005, 10:32 AM
Neophyte
Join Date: Oct 2004
Posts: 3
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The ROM version is 1.00.10 ENG now anh I want to update to version 1.10.10 ENG which has WM10. The cardle is connected directly to the pc usb. I have tried many time but still unsucceeded

The error till is '262'....
 
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Old 01-01-2005, 11:27 AM
Swami
Join Date: Jun 2007
Posts: 4,909

Quote:
Originally Posted by oh_my_God_0708
The ROM version is 1.00.10 ENG now anh I want to update to version 1.10.10 ENG which has WM10. The cardle is connected directly to the pc usb. I have tried many time but still unsucceeded

The error till is '262'....
Just a quick thought - did you plug in your power supply to the rx as well?
 
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Old 01-01-2005, 02:28 PM
Neophyte
Join Date: Oct 2004
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YEAH !!! Now, I can update ROM for my PPC. Thank you very much !!!

Yes, I forgot to plug in the power supply...
 
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Old 01-01-2005, 04:47 PM
Swami
Join Date: Jun 2007
Posts: 4,909

Quote:
Originally Posted by oh_my_God_0708
YEAH !!! Now, I can update ROM for my PPC. Thank you very much !!!

Yes, I forgot to plug in the power supply...
You're welcome

Strange the HP error messages are so cryptic... AFAIK, in the past, they were much more verbose.
 
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