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Hi MageLord, welcome to PPCT!
It sounds like you need to do a hard reset - unfortunately that entails losing all your onboard data, but it does clear the OS back to factory-state. It might help further if you mention which device you're using and what OS is onboard.
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"A planner is a gentle man, with neither sword nor pistol.
He walks along most daintily, because his balls are crystal."
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