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Originally Posted by rzanology
mail them and tell them what? to fix that trash they put out? We've been doing that for yeeeeeeeearssss!!!!!!!!!!!!
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Really? I know lots of people who complain about products or problems but haven't tried calling anyone -- even me, when I'm their sysadmin.
In any case, have you first tried installing it on a pristine iPAQ? Backup, hard reset, give it a shot. You wouldn't know if it's a conflict with another application until you try that. If you can still reliably simulate the problem then, I'd really report it to Microsoft -- feedback on something easily duplicatable and as drastic as that would certainly be heard. In the worst case, you could demand a refund.
--janak