04-05-2006, 09:20 PM
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Pupil
Join Date: Feb 2006
Posts: 46
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ActiveSnyc 4.1 melt down!!!
I have spent over six hours with attempting to get activesync to sync my files. I've tried everything, from uninstalling it and re-installing it, four or five times, to no avail. The error message I am receiving on my desktop is: "Attention required." This message appears next to the windows pc icon. The status or progress bar just says synchornizing and never fills-up, as though progress was being made. I've resetted my pocket pc and still nothing happens. I am using an ipaq 2795 unit, with windows mobile 5.0 Can someone please help me. And, yes, I completely uninstalled activesnc from my computer, rebooted and repeated the process, all over again, and again.
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04-06-2006, 01:07 AM
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News Editor
Join Date: Aug 2006
Posts: 12,552
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Do you have a firewall installed? A lot of ActiveSync 4.x-related issues are either firewall related or network settings related.
Check out this troubleshooting guide and see if it's of any help. |
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04-06-2006, 03:26 AM
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Pupil
Join Date: Feb 2006
Posts: 46
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Hi Darius and thanks for the suggestion...
I followed the instructions on the activsync firewall guide and still to no avail. I saw an error message under activesync with my handheld, which suggested to delete my partnership. I tried this and it still did not work.
Ironicly, I have zone alarm security suite. It suggeste that I upgrade to the latest version, which I did. That is when all the my problems began. Can you or anyone please offer supportive suggestions?
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04-06-2006, 03:57 AM
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News Editor
Join Date: Aug 2006
Posts: 12,552
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Re: Hi Darius and thanks for the suggestion...
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Originally Posted by scarletknight96
Ironicly, I have zone alarm security suite. It suggeste that I upgrade to the latest version, which I did. That is when all the my problems began. Can you or anyone please offer supportive suggestions?
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What happens when you temporarily disable ZoneAlarm? Is the device able to sync? |
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04-06-2006, 04:30 AM
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Pupil
Join Date: Feb 2006
Posts: 46
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Darius, again, I can't thank you enough for the support. Thanks.
The same ole problem still occurs. Please, let me know if I should try a hard reset. Luckily, I bought spb backup, not too long ago. I'll be on stand-by mode, awaiting your response. Thank you.
Another problem I usually have, but I don't know how to remedy it. When, I either hard reset or delete my activesync partnership, I usually have duplicates in my PIM (pocket informant) and in my notes. How doe you get rid of those duplicates?
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04-06-2006, 06:15 AM
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News Editor
Join Date: Aug 2006
Posts: 12,552
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Re: Darius, again, I can't thank you enough for the support. Thanks.
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Originally Posted by scarletknight96
The same ole problem still occurs. Please, let me know if I should try a hard reset. Luckily, I bought spb backup, not too long ago. I'll be on stand-by mode, awaiting your response. Thank you.
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A hard-reset is a quick and painless solution. First, try syncing before restoring your backup file, then try syncing after restoring your backup file. If your problem isn't firewall-related or network-related, then there's a high chance that it's due to some third-party software breaking the sync process, which performing the latter (syncing after restoring the backup file) may cause again.
Quote:
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Originally Posted by scarletknight96
Another problem I usually have, but I don't know how to remedy it. When, I either hard reset or delete my activesync partnership, I usually have duplicates in my PIM (pocket informant) and in my notes. How doe you get rid of those duplicates?
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A free, Outlook duplicates remover will do the trick. Here's a good one: http://www.slipstick.com/files/ODR5.EXE |
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