Blackjack Sends Duplicate Emails

[richbob]

One of our executives in the company has me configuring a Blackjack for him. I have finally configured ActiveSync and Direct Push on our Exchange enviroment, but everytime I send an email, it will send the message twice. It does not receive duplicate messages, it just sends duplicate messages. Does anybody know what would cause this?

I have reformatted the Blackjack as well (power down, press power button and up button at the same time) and this wiped out all of the user settings, but it still will send duplicate emails. It also sends dups on my email accout and the executive's email account.

[richbob]

One of our executives in the company has me configuring a Blackjack for him. I have finally configured ActiveSync and Direct Push on our Exchange enviroment, but everytime I send an email, it will send the message twice. It does not receive duplicate messages, it just sends duplicate messages. Does anybody know what would cause this?

I have reformatted the Blackjack as well (power down, press power button and up button at the same time) and this wiped out all of the user settings, but it still will send duplicate emails. It also sends dups on my email accout and the executive's email account.