Does anyone have any experience with Lingo?
http://www.lingo.com?
I was thinking of switching, and with LNP keeping my existing phone #, and adding a Universal number in Toronto (I'm in the SF/Bay Area). For $19.99 (+ $5 for the universal number) per month, unlimited calling nation wide, Canadian, and some European countries, this is an amazing deal. For those that don't know, the universal number will let anyone calling that number make local calls to my long distance # (i.e. for me it would be local call's in Toronto would be forwarded to my home in California).
But I e-mailed them a couple of days ago with a few questions, and never received any response yet. So now I'm wondering how good their customer support could be?
Here's what asked, let me know if anyone can answer these questions about Lingo?
Quote:
1. Do the advanced features have additional charges? In particular Simultaneous Ring?
2. If using Simultaneous ring with a cell phone, what happens if the cell phone voicemail picks up the call? What if you only want the call to go to Lingo voicemail with Simultaneous ring?
3. If I have a fax machine, I would only be able to use it with a business account? Are you planning on enabling this feature for home users anytime? If so, what are the plans?
4. Is it possible to use a IP softphone (i.e. VoIP software), on a PC or PDA to send and receive phone calls, or are we restricted to the gateway provided by Lingo? Are there any plans to enable IP Softphone access in the future?
5. What are the cancellation charges after the 30 day trial?
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If you're using or have used Lingo, I'd love to hear your opinions.
T.