Quote:
Originally Posted by Jason Dunn
Um...you're suggesting that the whole plane could have been switched? I guess that's possible, but Occam's Razor tells me that it's probably just a case of her not knowing what she was talking about.  |
Umm, yeah. I think airlines do this all the time.
Hypothetical example with made up numbers:
They were going to use plane#347 for your flight. Plane #347 was going to be coming in from Tokyo as flight 715. But they saw a week in advance that flight 715 wasn't sufficiently booked so they cancelled that flight and rescheduled the people on that flight for a slightly later flight 717. They told those people that the time of their flight had been changed. Then they reshuffled their lineup and, voila, your flight will now be going out on plane #282 that will first come in as flight 521 from Taipei.
Or, alternatively:
Plane #347 had a mechanical issue and needed to spend a few days in the shop (or needed to get repainted, or cleaned, or whatever) so instead they will use plane #422 for your flight.
A large airline with many aircraft might have many economic or logistical reasons to switch which specific aircraft it will use for any given flight.
Of course it is still possible (likely?) that they don't bother to put something like power availability into their computer reservation system. If it doesn't show up on her monitor, then it's safer for the agent to just say it's not there, rather than risk saying it is there and be blamed for promising and not delivering.
at her. Two weeks was far enough out for a lot to have happened!
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