Pop Email Frustrations with T-Mobile SDA (but any Windows Mobile 5 owners might help)

[John P.]

Please Help!

I have set up a Pop email account on my T-Mobile SDA through my local cable provider (Cox). I have work messages forwarded to this Cox account, and it seems to work fine. I'd like to address these items on the SDA, however, that I was able set up correctly on my old Treo 600:

1) How can I set the "reply to" on the email so that when I'm sending mail from the SDA & the recipient hits "reply" it will reply to my work email address instead of the Cox address?

2) How can I add a BCC field that automatically applies to every message sent from the SDA? I like to send copies of my sent message to my work email account.

3) For some reason every email I recieve gets sent to my Text Messages, too. How do I disable that?

Many, many thanks if you're able to help.

Best,

John

For those interested, here's my SDA review that I posted on CNET:

Selfish Request--First, I would like to suggest that all current owners and prospective ones contact Boxwave (http://www.boxwave.com) or any seller of protective "skins" and request that they manufacture one to fit this model. Supposedly they determine whether they will make one based on requests for certain models. There are several available for the Euro model that lacks this model's "hump" on the top. It's only a matter of time before I drop it, and my Treo took a real beating ... which brings me literally and figuratively to the T-Mobile SDA!

Selfless Advice--Second, do not let the price tag of the SDA turn you away. Because I haven't upgraded in over 2 years, I was able to get the SDA for $139 with a 2-year term and a 1,000 minutes + data (no HotSpot) plan for $39.99 + $20 = ~$60/month. T-Mobile owned & operated retail stores won't be able to give you this deal--you'll have to call customer care and give them a bit of a hard time (e.g., threaten to churn to another carrier). Of course, it helps if you're not currently locked in a plan.

My experience after owning this device for only two days is similar to the other reviewers. I've been very impressed.

The Windows Mobile 5 OS is light years more involving and complex than the Palm OS I have been using, but I expect it to be a welcome change.

Yes, the keys on the SDA are small. If you aren't dextrous, you might consider another device. Also, I imagine it will take me some time away from the Palm Treo's qwerty keyboard to really become adept at this form of text entry.

Looking at the screen resolution, however, makes the small keys amost insignificant. Great display.

I enjoy the myriad of wireless radios on the SDA. In my limited use, Wi-Fi isn't as fast as I expected. I hope my work network (fully open) is to blame, not the SDA.

I expect this phone will be very popular in the coming months. Having worked for T-Mobile in the past, I have to say they finally have a non-"Crackberry" winner in the category!

[John P.]

Please Help!

I have set up a Pop email account on my T-Mobile SDA through my local cable provider (Cox). I have work messages forwarded to this Cox account, and it seems to work fine. I'd like to address these items on the SDA, however, that I was able set up correctly on my old Treo 600:

1) How can I set the "reply to" on the email so that when I'm sending mail from the SDA & the recipient hits "reply" it will reply to my work email address instead of the Cox address?

2) How can I add a BCC field that automatically applies to every message sent from the SDA? I like to send copies of my sent message to my work email account.

3) For some reason every email I recieve gets sent to my Text Messages, too. How do I disable that?

Many, many thanks if you're able to help.

Best,

John

For those interested, here's my SDA review that I posted on CNET:

Selfish Request--First, I would like to suggest that all current owners and prospective ones contact Boxwave (http://www.boxwave.com) or any seller of protective "skins" and request that they manufacture one to fit this model. Supposedly they determine whether they will make one based on requests for certain models. There are several available for the Euro model that lacks this model's "hump" on the top. It's only a matter of time before I drop it, and my Treo took a real beating ... which brings me literally and figuratively to the T-Mobile SDA!

Selfless Advice--Second, do not let the price tag of the SDA turn you away. Because I haven't upgraded in over 2 years, I was able to get the SDA for $139 with a 2-year term and a 1,000 minutes + data (no HotSpot) plan for $39.99 + $20 = ~$60/month. T-Mobile owned & operated retail stores won't be able to give you this deal--you'll have to call customer care and give them a bit of a hard time (e.g., threaten to churn to another carrier). Of course, it helps if you're not currently locked in a plan.

My experience after owning this device for only two days is similar to the other reviewers. I've been very impressed.

The Windows Mobile 5 OS is light years more involving and complex than the Palm OS I have been using, but I expect it to be a welcome change.

Yes, the keys on the SDA are small. If you aren't dextrous, you might consider another device. Also, I imagine it will take me some time away from the Palm Treo's qwerty keyboard to really become adept at this form of text entry.

Looking at the screen resolution, however, makes the small keys amost insignificant. Great display.

I enjoy the myriad of wireless radios on the SDA. In my limited use, Wi-Fi isn't as fast as I expected. I hope my work network (fully open) is to blame, not the SDA.

I expect this phone will be very popular in the coming months. Having worked for T-Mobile in the past, I have to say they finally have a non-"Crackberry" winner in the category!

[Islanti]

I'm probably well suited to answer some of your questions, as I'm a Cox customer with a T-Mobile US SDA.

Originally Posted by John P.

I have set up a Pop email account on my T-Mobile SDA through my local cable provider (Cox). I have work messages forwarded to this Cox account, and it seems to work fine. I'd like to address these items on the SDA, however, that I was able set up correctly on my old Treo 600:

And your company is OK with you forwarding your email off the corporate mail servers? This seems like a big security issue! What if someone at Cox has a relative who works for a competitor, for example?

1) How can I set the "reply to" on the email so that when I'm sending mail from the SDA & the recipient hits "reply" it will reply to my work email address instead of the Cox address?

You can't with the built-in Messaging application. There are some 3rd party mail programs out there that may support this (although I don't know of any off the top of my head).

2) How can I add a BCC field that automatically applies to every message sent from the SDA? I like to send copies of my sent message to my work email account.

I don't believe this is supported either.

3) For some reason every email I recieve gets sent to my Text Messages, too. How do I disable that?

This is very odd. What do the text messages look like? SMS can only be ~150 characters, so it can't be the whole message!

Did you mess with T-Mobile's push mail solution (My E-Mail) at all? That will check your POP inbox and forward you a text message when it sees an email. Of course, you're never supposed to see the text message, as it's just a trigger to auto-sync with the T-Mobile servers.

The only other thing I can think of is you turned on POP account checking in Hotmail, which can send "MSN Alerts" to you whenever you get new emails.

The T-Mobile "My Email" system might be a good way for you to set things up, actually. If you go through the T-Mobile "My Email" setup, you can be automatically notified when a new message comes in rather than wasting battery life checking the mail server constantly for new messages. One issue for you might be that T-Mobile's solution syncs back deleted items, but it doesn't sync folders other than the Inbox.