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View Full Version : Zune Finally Installed!

Damion Chaplin
06-20-2007, 09:00 PM
<div class='os_post_top_link'><a href='http://www.theyshoulddothat.com/2007/06/zune_finally_installed.html' target='_blank'>http://www.theyshoulddothat.com/2007/06/zune_finally_installed.html</a><br /><br /></div><p><em>&quot;So the biggest problem, aside from the installation failing, was that neither the Zune Installer or Event Viewer were displaying the error code I needed to properly identify the problem.&nbsp; Without the error code it was just impossible to know what was wrong, and what steps to take.&nbsp; I called Zune Support and the rep had me install all the high-priority Windows updates, after which, the installer still failed, but I was left with an error code (1303) in Event Viewer.&nbsp; To resolve the problem, I followed these instructions, but my attempt to complete step 1 resulted in an obnoxious &quot;Access Denied&quot; error.&nbsp; The user account I was using is Admin level, so I have no clue why I got that error message.&nbsp; Nonetheless, I logged out of my primary account and logged in to my other Admin user account I use just for troubleshooting.&nbsp; This time the commands worked, and the installer was able to successfully install the Zune software.&quot;</em></p><p>If you're one of the unlucky people out there to get the 1303 error code while trying to install the Zune software, you'll find this article a useful one.&nbsp; What I find interesting is that he spent all this effort to get the Zune software up and running and he doesn't even own a Zune!&nbsp; Talk about stubborn!&nbsp; If I were just trying out a music program and it didn't install, well, I'd just find a different program.&nbsp; Guess Microsoft lucked out this time.</p>