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View Full Version : Why Doesn't the Zune Software Sign Me In Automatically?

Jason Dunn
06-06-2007, 08:00 PM
One of the things I'm constantly thinking about when I'm using software, or any type of hardware that has a user interface, is whether or not the design is such that it's as efficient as possible. Does it allow me to do what I want as quickly as possible, or does the design make me wait - or worse yet - ask me to click this or what to make what I want happen? The Zune desktop software is one such application that could use some optimization. There are about a dozen high-need improvements that this software needs (stability, speed, DVR-MS transcoding support, podcast support, and many other things), but there's an easy fix they can do for one of my irritations. When I start up the software it takes a few seconds to initialize, then it downloads the latest Zune marketplace catalogue. On a fast computer, this entire process takes no more than four seconds, so in that regard the software is great.<br /><br />Here's the problem though: if you want to listen to any of the music samples in the Zune Marketplace, you need to be signed in. Fair enough. You can configure the sign-in process to sign your profile in automatically, without prompting for a sign in. Yet it doesn't sign you in until the last possible moment, right when it tries to start a stream for an audio sample. Is there a single good reason why the software wouldn't sign you in when the software first loads? This is a variant of Windows Messenger, which has an option to sign in at start-up. Why can't the Zune software do the same? Depending on network congestion, I've seen the sign-in process happen as quickly as two seconds, and take as long as ten seconds - most of the time it's around four seconds. Then it needs to start the streaming of the first audio sample, and again that can take anywhere from two seconds to ten seconds. If the Zune software signed the user in at start-up, they'd cut the wait time in half for the first audio sample that the user initiates. That seems like a worthwhile improvement to me.

06-06-2007, 08:19 PM
I think I found the answer using Windows Live Search:

I'm glad you said something about that. That always bugged me, too. But I live in a world where Live.com and Hotmail.com and various other Passport sites cannot remember me to save my life. I just figured that was my problem.

No matter how many checkboxes I check instructing them to remember my username & password. It just doesn't care and I have to constantly type my password. This on an operating system that I have to type a password to logon. So, I've already established myself to this computer - why won't it remember me?

06-07-2007, 01:08 AM
That's odd. The marketpalce only asks me to sign in to listen to smaple tracks of "explicit content" like eminem etc.

Ron Hostetter
06-07-2007, 02:45 AM
Along the same lines... I've noticed that sometimes, when I click "Download Album" (I have a Zune Pass subscription), I will get a little error icon next to each track. I have to explicitly click the "Sign In" button, after which I can download the album just fine.

Like you said, if it would log me in immediately, this wouldn't be a problem.