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View Full Version : App Store Customers Undesirable? Maybe.


Vincent Ferrari
04-22-2009, 07:00 PM
<div class='os_post_top_link'><a href='http://log.maniacalrage.net/post/98510137/a-little-over-a-week-and-a-half-ago-google' target='_blank'>http://log.maniacalrage.net/post/98...half-ago-google</a><br /><br /></div><p><em>"Apple is creating an ecosystem of the kind of customers I don't want. With the ridiculous approval process leaving bugfixes to take over a week to show up, with prices being driven down to nothing by farting apps... it just feels hostile to me. While I have plenty of great customers who have been raving about the app, all it takes is one little issue and it all comes crashing down."</em></p><p><img src="http://images.thoughtsmedia.com/resizer/thumbs/size/600/at/auto/1240404675.usr18053.jpg" /></p><p>Stupid users aside, and negative reviews aside, this guy seems a bit thin-skinned for my tastes.&nbsp; To throw out the whole app store simply because his app, built on the back of a service he doesn't control, ran into some issues and his users reacted poorly seems ludicrous to me.&nbsp; The idea that because he got some negative reviews "it all [came] crashing down" is just silly to me.</p><p>I won't take away from the app, or the effect that having your baby, which you pour so much love into, get some mean comments from stupid people can have.&nbsp; That being said, suck it up and deal.&nbsp; The App Store may not be the best thing to happen to developers ever, but a captive audience that's being heavily promoted makes it worth it.&nbsp; Maybe if the app is that good, you can garner more than 65 reviews for it?&nbsp; Even some of the weirdest dumbest games have hundreds of reviews.&nbsp; Pump up your users a bit, Garrett, and then the 9 (that's right, 9) one-star reviews would disappear.</p>

emuelle1
04-23-2009, 12:08 PM
I'm not sure how I'd handle these things if I were a developer. I'm not sure how App store developers are able to support their products. Obviously, they can't issue bug fixes directly to users, but I'm sure there's a way to allow users to get in touch with them.

When I was using Windows Mobile (up to 2 weeks ago), I followed some developer blogs. I've been involved on Thoughts Media for more than 4 years now, mostly on Pocket PC Thoughts. Developers do have to face a lot of challenges. Alex from WebIS has blogged about a few of the challenges with the app store, like slow response times for approving bug fixes. He also noted that applications that were priced right at around $30 for Windows Mobile are perceived as overpriced in the app store. It just seems like something we'll all have to get used to.