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View Full Version : Any suggestions? HTC 7500


palur
11-16-2007, 02:15 AM
The microdrive in my x7500 had died suddenly in August and was sent for repair to mobileplanet and I received it on November 14th, which is 3 months of turn around time and obviously I had no device with me. Expected was 4-6 weeks.

Mobileplanet has been nice but helpless as they had no clue when the device would be sent back. Now the problem remains after 3 months of repair(!!!). It looks like I need to send back the device.

I want to ask for refund as I could not use it for not only 3 months but may not be having it for another 3 months, which I feel is unduly long. Am I justified in demanding a refund? If they refuse, what recourse do I have?
Thank you in advance.