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View Full Version : hx2750 & Bluetooth Error


Mountain343
06-08-2007, 12:03 AM
A friend dropped off her hx2750 today along with the WM5 upgrade CD. Since her school gave it to her, she's been unable to get bluetooth working so she bought the WM5 upgrade since many said that would fix it.

After I installed the WM5 upgrade, everything else has worked fine but I am still getting "The bluetooth radio failed to turn ON due to insufficient driver memory available. You must perform a normal reset before you can turn ON the bluetooth radio."

I've spent the last 4 hrs googling solutions to this and have tried Hard resets, Soft resets, multiple combos of the two, turning off wifi, turning on wifi, disabled all services, turned off all today screen items, and have installed every update i could find on the hp.com/support page for wm5 and her device.

This is a clean pda with no programs installed at all. Under HP asset viewer/bluetooth it says
Radio Present: yes
Firmaware Version; 2.12
Hardware Revision: 2.12
Driver Version: 1.7.1.200
Software Version: 1.7.1.200
Module Release Date: 2004.06.28

Also now when ever I reset (hard or soft) it tries to turn on the bluetooth, is there any way to stop that?

Any help or solution would be GREATLY appreciated!

blang
08-21-2007, 02:20 PM
did you ever get this resolved. I have the same problem.

Stormswift
09-02-2007, 07:56 PM
have you made sure that wi-fi is off?