aleny2k
06-10-2005, 02:24 AM
I'm using Microsoft ActiveSync 3.8 and recently, I could not sync with my pc. Upon inserting my Dell Axim x50v into the cradle, the ActiveSync wont start up automatically like it used to. But no matter, I open up ActiveSync. It synchronizes for a few seconds before disconnected with the error 'Not connected'. I failed to see the problem as I have tried everything (e.g. checking the connection, no loose cable, restart pc, delete partnership, soft reset x50v, uninstall ActiveSync, delete the profile and reinstall ActiveSync, etc). Nothing works. When I click the 'get connected', it says 'your device is not detected'. I've also been to the Microsoft ActiveSync troubleshooter help but none of the steps help. I seek help from the aximsite forum and realise that I'm not the only one facing this problem but there isnt a specific help to solve this problem yet. It seems like to plague a lot alot of users. I've also tried upgrading my ActiveSync to 4.0 but the the problem persisted. I'm guessing the problem MIGHT be with A03 ROM update with I did a few weeks ago but I didnt have this problem until yesterday. This is just a speculation. I did nothing to my Axim (I did not install any new programs or remove anything). THe problem just occured on its own. I'm out of ideas and I'm desperate to sync with my pc. Can anyone please help?