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View Full Version : Cannot Upgrade MS Voice command US To Version 1.5 ?? Try this !

03-11-2005, 03:44 AM
If you are trying to install the upgrade to Microsoft Voice command version 1.5 from http://www.microsoft.com/windowsmobile/downloads/voicecommand/updateversion.mspx for your Pocket PC or Pocket PC Phone and an error message on the desktop that

“No previous version of Microsoft Voice Command US PPC 1.50 was not found on this machine. The setup cannot continue” and you do have version 1.0 or 1.01 already installed, I would suggest the below mentioned steps .
1. On the Desktop, to go Control Panel --> Add/ Remove Programs --> Look for Microsoft Voice command US PPC 1.5. Typically you would have two instances of voice command here, the other being Microsoft Voice command, which is the version 1.0 or 1.01 and the qualifying product for the upgrade which should not be uninstalled at this point.

2. Now, highlight only Microsoft Voice command US PPC 1.5 and then click remove. This install size should be around 0.09 MB or 0.07MB due to incomplete install previously.

3. Now uncradle your pocket PC / PPCPE, Tap Start --> Settings --> System Tab --> Remove Programs, If you had installed Voice command 1.01 on the Pocket PC phone.

4. Highlight Microsoft Voice command, then Click Remove in the Pocket PC. Once the software is removed from the Pocket PC and you removed the listing of Microsoft Voice command US PPC 1.5 on the desktop in the control panel.

5. Cradle your Pocket PC again and synchronize. Now run the Microsoft Voice command 1.5 Upgrade setup file which you downloaded from the MS website once again and perform the actions displayed. This should install the Voice command upgrade to V1.5 on the Pocket PC device successfully.

Happy Voice Commanding Folks!!!

By Janus!!

Special thanks to GrYph0n !