2215 GONE MAD

[jnajera]

MY ipaq has been hard resetting itself about three times a week!!! Anybody else getting this problem? Called HP and they said it should not be happening and that they will repair it. I just want to know if I'm the only with the problem or if it is a bug.

[theone3]

not normal. Send it in ;)

[Excalliber]

I had issues before, but i sent it in and got a brand new one, and this one has all the issues fixed. HP is happy to replace it for you. :wink:

[dave3]

Mine also very suddenly started doing this. Still waiting for hp to call me on it.

[Steven Cedrone]

Great, if you have these problems within 30 days of purchase HP will fix you up, no questions asked, but what about damage after 30 days???

That's why I asked about this... (http://www.pocketpcthoughts.com/forums/viewtopic.php?t=17691&highlight=)

Steve

[dalman]

It will depend on how long your warranty last. Most of products have one year warranty and you can call hp tech support to have it fixed up. They may not give you a new one but it should be the one which can function well.

[Hyperluminal]

Within 30 days of purchase? Am I missing something? My 2215 box says it has a 1 year limited warranty for parts and labor, and a 90 day warranty for software...

[Steven Cedrone]

AFAIK, within 30 days, the Pocket PC will be replaced by HP, no questions asked... After that, you are at the mercy of "support"...

Steve

[jnajera]

Actually it's 30 days on microsoft's software and one year on HP's hardware! When I called the rep. he freaked me out and told me my support ran out for software!! But then he told me I still had 11 months on anything hardware.

[Steven Cedrone]

Actually it's 30 days on microsoft's software and one year on HP's hardware!

O.K., well thanks for clearing that up (I can rest a little easier now :wink: )...

Steve