Jake Ludington: Why I Hate iTunes 7

[Jason Eaton]

<div class='os_post_top_link'><a href='http://www.jakeludington.com/itunes/20060920_itunes_7_is_broken_or_how_itunes_store_ate_my_zuma_download.html' target='_blank'>http://www.jakeludington.com/itunes/20060920_itunes_7_is_broken_or_how_itunes_store_ate_my_zuma_download.html</a><br /><br /></div><i>“I purchased the new 80GB iPod 5.5G model today because I need to do some video testing with it. Along the way I figured I'd download a movie and a game to see how the new store features work. The purchase experience and the user interface are both horrid. After buying Zuma twice, I had to enable interface features to even find the game in iTunes. I'm someone who looks at software UI every day, how are normal people dealing with this?”</i><br /><br /> <img src="http://www.digitalmediathoughts.com/images/no_ipod_games.jpg" /> <br /><br />I think the guys here at DMT are doing some “new guy” hazing these days, throwing me to the rabid iPod fans with a story like this. Now before you get the boiling oil, tar, and feathers all warmed up, try to remember I am just the messenger here. I can not fault the guy because he is just relaying his own experience but what I can do is ask if this has happened to you. Is this a one off issue where the problem is between keyboard and chair or does Apple have a little bit of work and explaining to do?

[aroma]

Personally, I cannot speak about iTunes 7 that much yet. I've only installed it on my work PC, and only used to download my Podcasts. But, my experience with iTunes 6 has been pleasant. Everything just works, and I've had no problems purchasing music from the store... what little I've purchased. Mostly I download the free songs to sample new stuff.

[Macguy59]

iTunes 7 has some underpinning issues but they have nothing to do with the store. I've been using 7 without issue. Since it's release I have pruchased 2 songs and the last 2 shows of "Real time:HBO". I don't know how it could be any simpler. Given his strong reaction and stance you have to wonder if he already had a bias going in. If he wants confusing he should give URGE a try. To each their own.

[igreen]

I haven't had too many problems with iTunes 7. All in all I like many of the added features a lot more than the ones I don't. The management features for the iPod are a welcome addition. I have also experienced the issue with incorrect album art. James, to get rid of the album art select all the songs in the album. Select to get info. A window will pop up asking if you want to modify the information for multiple items. Answer yes. When you do a window will pop up with information on the tracks. You'll see a box with a picture of the album art in it. Next to it an check box. Uncheck the box. Album artwork goes away.

[memo]

I have iTunes7 also. I am still waiting a new update to upload new songs to my iPod Video 60G. After i have updated to iTunes 7 i can not upload any new content to my ipod. I am dragging and dropping songs to ituns as i always do, it is starting transfer but cuts in the middle without any visible errors :?: and when i check my ipod i see nothing new.
Also new album art thing does not work for me because i can not open an itunes account because i live in Turkey :evil:

[Jason Dunn]

Seems like someone at Apple needs to do more testing..this is typical of the "you'll do it our way or no way at all" mentality that permeates iTunes.

[Darius Wey]

v7.0.1 was just released. It presumably addresses all v7.0 issues, but of course, it's never that simple. ;)

[igreen]

I'm wondering if the problems are related more to the specific platform version of iTunes. I'm using iTunes 7 on OSX, most of the extreme horror stories I have read about are on Windows boxes. (Not an excuse for Apple)

[Janak Parekh]

Seems like someone at Apple needs to do more testing..this is typical of the "you'll do it our way or no way at all" mentality that permeates iTunes.
Perhaps, but I haven't seen a chorus of opinions that match Jake's. The major issue I've heard about with iT7 are the bugs, and certainly several of them, if not more, are fixed in 7.0.1.

--janak