Log in

View Full Version : Cell Phone Consumer Empowerment Act of 2007

Rocco Augusto
09-12-2007, 12:00 PM
<div class='os_post_top_link'><a href='http://klobuchar.senate.gov/newsreleases_detail.cfm?id=281970&
' target='_blank'>http://klobuchar.senate.gov/newsreleases_detail.cfm?id=281970&
</a><br /><br /></div><em>&quot;Senators Amy Klobuchar (D-MN) and Jay Rockefeller (D-WV) today unveiled legislation aimed at empowering the 200 million cell phone customers nationwide to make informed choices about a wireless service that best fits their needs and their budget. The Cell Phone Consumer Empowerment Act of 2007 will require wireless service providers to share simple, clear information on their services and charges with customers before they enter into long-term contracts; a thirty-day window in which to exit a contract without early termination fees; and greater flexibility to exit contracts with services that don&rsquo;t meet their needs.&quot;<br /><br /></em>It is about time someone stepped in to ensure carriers offered a thirty-day window for terminating services. One of my biggest annoyances when I was working for a Verizon Wireles premiere agent was that a customer could only terminate their contract if they were within the first fourteen days of their contract, with the day you purchased the handset counting as day one, and used less than thirty minutes of talk time on the phone. Things are finally stating to look up for us consumers. Now if only you didn't have to give up your first born to get out of you two year contract!

Mike Temporale
09-12-2007, 02:47 PM
As long as the carrier is subsidizing the phone, I can't imagine that they're going to cut the early termination fee. However, if you sign a contract and don't take a phone, then there should be no reason to charge such a carzy amount of coin to get out.

Rocco Augusto
09-12-2007, 05:23 PM
When I worked for Cingular we were all taught that carrier starts making a profit off of the customer on month 13 of their contract as that is when the subsidized price of the phone is "officially" paid off. It's highway robbery I tell you! :)