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View Full Version : Unable to See the Smartphone's Storage Card in the Media Player on Windows Vista?


Kris Kumar
04-09-2007, 12:30 PM
<div class='os_post_top_link'><a href='http://support.microsoft.com/kb/931621/en-us' target='_blank'>http://support.microsoft.com/kb/931621/en-us</a><br /><br /></div><i>"You try to synchronize content from Microsoft Windows Media Player 11 to a Microsoft Windows Mobile 5-based device with AKU 2.3 or a later AKU. When you do this, the phone connects. However, only the internal storage on the phone is available in Windows Media Player as a synchronization target. This issue occurs because the canonical name for Windows Mobile 5-based devices with AKU 2.3 and later AKUs is truncated in Microsoft Windows Media Device Manager. This hotfix eliminates a bug that causes this truncation to occur."</i><br /><br />Windows Vista is claimed to be one of the most heavily tested software developed by Microsoft. It is sad to see that problems like this one went unnoticed. If you are having trouble with the Media Player in Windows Vista being unable to recognise the storage card on your smartphone, then you must apply this hot-fix.

Foxbat121
04-09-2007, 02:06 PM
I applied this patch a few weeks ago. I think the bug appears ONLY after installed the release version of WMDC. I seems remember I can sync in Vista WMP just fine before that although I can't sync anything else (out of box, Vista let's you do file explorer and WMP sync).

On the other hand, MS still didn't do anything about its broken Bluetooth PAN service in Vista. In XP, you can use PAN to connect to AKU3 devices like BlackJack in Internet Sharing mode. In Vista, such device no long shows up in PAN.