aximilation
07-16-2006, 10:16 AM
Hey everyone, I thought I would take a try here, nothing else has worked so far. My SDA will not connect throught Activesync.
Before you say the obvious, consider the following notes:
1. I connect it to my PC and I receive the following error:
"Critical Communications services have failed to start. Try resetting the mobile device, and then connect again."
2. I run AS 4.2
3. The device is "connected" once I hit that error, but I cannot do anything.
4. I have both disabled firewalls as well as adding the 6 port rules to my firewall.
5. I tried to restart the phone, I then hard reset it (L/R soft keys, zero), I then flashed the phone.
6. I tried the computer at work.
7. I talked with a seemingly educated man at tech support with HTC (forget t-mobile) who made some points and determined that AS worked fine, he thought it may be a device problem. (hardware?) Duh.
8. I used another phone to connect to my computer, all is well.
9. I was able to sync on a laptop with IR.
10. BTW, I uninstalled and reinstalled AS.
I was ready to write it off as hardware problems, send replacement please!
BUT
after I used IR on the laptop, I found that I could connect with USB as well. Great.
Now my phone will sync with *one* computer. USB, IR, Bluetooth, anything. One computer and only one. Hmm.......?
note, it's not mine, it's my roomie's and I hate having to remote desktop to sync.
Summary:
My phone will connect to one laptop and rejects 3 other computers with a seemingly identical setup.
Other phones connect to any computer with no problem.
I have done my homework, hours of it. I have exhausted every resource I have found and anticipated and used every thing tech support had to throw at me, he labeled it as hardware. (Not wussy tech support either, the scrip he had, or learning took care of just about anything.)
I can't go to T-mobile because I bought it from a guy who worked there. I have no account and didn't buy it from them.
I can't go to Cingular because I didn't buy the phone from them (duh) and they don't even carry the phone (they do contact HTC though...)
I can't go to HTC because they tell consumers to go to the carrier.
If not for the stupid laptop I would swear that the phone had a hardware defect. Now I just sit and go crazy.
If you could help me solve this, I would be very appreciative.
I'm doing just about everything I could want on this phone but the basics....sync. OMGoodness.....I'm going nutz! ;-)
P.S. Keep on your toes for a post about cool tricks, hacks, etc. for these phones. I feel as if I have been around the block these last two days. If I want to do it, I have. Re-mapping buttons, Skype phone calls, unlocking for Cingular (*T-Mobile* SDA), Custom XML designed home screens....I've done all I wanted besides sync. I'll help people with the rest of the AS problems, I've read them all it would seem. :-D
Sorry if I rant and rave, it's frustruating.....
Enjey your SDA, 2125, etc....I love it. Totally cool until I sync that it.
Before you say the obvious, consider the following notes:
1. I connect it to my PC and I receive the following error:
"Critical Communications services have failed to start. Try resetting the mobile device, and then connect again."
2. I run AS 4.2
3. The device is "connected" once I hit that error, but I cannot do anything.
4. I have both disabled firewalls as well as adding the 6 port rules to my firewall.
5. I tried to restart the phone, I then hard reset it (L/R soft keys, zero), I then flashed the phone.
6. I tried the computer at work.
7. I talked with a seemingly educated man at tech support with HTC (forget t-mobile) who made some points and determined that AS worked fine, he thought it may be a device problem. (hardware?) Duh.
8. I used another phone to connect to my computer, all is well.
9. I was able to sync on a laptop with IR.
10. BTW, I uninstalled and reinstalled AS.
I was ready to write it off as hardware problems, send replacement please!
BUT
after I used IR on the laptop, I found that I could connect with USB as well. Great.
Now my phone will sync with *one* computer. USB, IR, Bluetooth, anything. One computer and only one. Hmm.......?
note, it's not mine, it's my roomie's and I hate having to remote desktop to sync.
Summary:
My phone will connect to one laptop and rejects 3 other computers with a seemingly identical setup.
Other phones connect to any computer with no problem.
I have done my homework, hours of it. I have exhausted every resource I have found and anticipated and used every thing tech support had to throw at me, he labeled it as hardware. (Not wussy tech support either, the scrip he had, or learning took care of just about anything.)
I can't go to T-mobile because I bought it from a guy who worked there. I have no account and didn't buy it from them.
I can't go to Cingular because I didn't buy the phone from them (duh) and they don't even carry the phone (they do contact HTC though...)
I can't go to HTC because they tell consumers to go to the carrier.
If not for the stupid laptop I would swear that the phone had a hardware defect. Now I just sit and go crazy.
If you could help me solve this, I would be very appreciative.
I'm doing just about everything I could want on this phone but the basics....sync. OMGoodness.....I'm going nutz! ;-)
P.S. Keep on your toes for a post about cool tricks, hacks, etc. for these phones. I feel as if I have been around the block these last two days. If I want to do it, I have. Re-mapping buttons, Skype phone calls, unlocking for Cingular (*T-Mobile* SDA), Custom XML designed home screens....I've done all I wanted besides sync. I'll help people with the rest of the AS problems, I've read them all it would seem. :-D
Sorry if I rant and rave, it's frustruating.....
Enjey your SDA, 2125, etc....I love it. Totally cool until I sync that it.