Jerry Raia
05-12-2005, 03:00 AM
<div class='os_post_top_link'><a href='http://www.theinquirer.net/?article=23143' target='_blank'>http://www.theinquirer.net/?article=23143</a><br /><br /></div><i>"IF THE MOBILE industry were faced with selling a product such as Kentucky Fried Chicken, they'd probably label it as 'hot dead chicken', according to David Hytha from T-Mobile. He was speaking at the World Handset Forum in Amsterdam (Netherlands) where the challenges facing all those involved with selling handsets were being heavily debated."</i><br /><br />This is worth reading just to see where mobile operators rank in comparison to the post office with regard to customer service. I think that drove the point home. It's short, give it a read.