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View Full Version : What Happens When a Life-Long Windows User Sets Up a Mac Mini


Jason Dunn
01-13-2011, 04:00 PM
<p><object width="600" height="360" data="http://www.youtube.com/v/RHox7MG_0i8&amp;ap=%26fmt=18" type="application/x-shockwave-flash"><param name="src" value="http://www.youtube.com/v/RHox7MG_0i8&amp;ap=%26fmt=18" /></object></p><p>This isn't an unboxing, or a review. It's what happens when a life-long Windows user experiences a Mac for the first time; it's basically an ethnographic study where I do a stream-of-consciousness commentary as I set up the product. You may or may not find it interesting - it's quite different from anything I've ever done. These video clips were shot in June of 2010, immediately after I purchased the Mac Mini. I delayed publishing the clips for a long while because I wasn't sure if anyone would find it interesting or useful, but based on the comments I'm seeing on YouTube, people like it. <MORE /></p><p>As I explain in the video, the overall set-up experience is quite different from a typical Windows desktop or laptop. There's something almost...soothing about logging into a new computer and not immediately being told that the&nbsp;anti-virus&nbsp;software is out of data and the computer is in danger. Or not seeing a desktop full of icons for programs you never wanted on your new computer in the first place. I've always disliked the out of box experience on most Windows laptops and desktops; HP, Dell, Sony and every other company out there could learn a few things from Apple in this regard.</p><p>On the flip side though, I think Apple missed a key opportunity to present new users - especially users who are familiar with Windows - a tutorial or brief orientation on how OS X works. Apple may think OS X is so intuitive that no such education is&nbsp;necessary, but in my experience, there are several significant hurdles that a Windows user needs to get over before using OS X starts to make any sense. And, yes, I'm aware that Apple.com has tutorial videos for exactly that - but how would a new user know that? And, no, the in-store orientation classes aren't the answer. Something right there on the computer that the person just set up is the best solution.</p><p>All in all, I found the&nbsp;set-up&nbsp;experience on the Mac Mini to be quite&nbsp;pleasant&nbsp;- and that's something I don't often think when I'm setting up a new Windows PC. There's a lesson here for the Windows computer industry to take heed of.</p><p><em>Jason Dunn owns and operates&nbsp;</em><em><a href="http://www.thoughtsmedia.com/" target="_blank">Thoughts Media Inc.</a></em><em>, a company dedicated to creating the best in online communities. He enjoys&nbsp;</em><em><a href="http://photos.jasondunn.com/" target="_blank">photography</a></em><em>, mobile devices,&nbsp;</em><em><a href="http://www.jasondunn.com/" target="_blank">blogging</a></em><em>, digital media content creation/editing, and pretty much all technology. He lives in Calgary, Alberta, Canada with his lovely wife, his wonderful son Logan, and his sometimes obedient dog. He wishes more Windows laptop OEMs cared about creating iconic hardware designs.</em></p><p><em></em><img src="http://images.thoughtsmedia.com//ppct/auto/1240336793.usr1.gif" /></p><p><strong>Do you enjoy using new hardware,&nbsp;<a class="iAs" href="http://www.digitalhomethoughts.com/news/show/93798/dell-s-inspiron-mini-10-reviewed.html" target="_blank">software</a>&nbsp;and accessories, then sharing your experience with others? Then join us on the&nbsp;<a href="http://www.thoughtsmedia.com/reviewteam.php" target="_blank">Thoughts Media Review Team</a>! We're looking for individuals who find it fun to test new gear and give their honest opinions about the experience. It's a volunteer role with some great perks. Interested?&nbsp;<a href="http://www.thoughtsmedia.com/reviewteam.php" target="_blank">Then click here for more information.</a></strong></p><p><img src="http://images.thoughtsmedia.com//ppct/auto/1240336793.usr1.gif" /></p>

crimsonsky
01-13-2011, 06:52 PM
I've not watched the video yet, but your post did strike a chord with the OOBE. I migrated to Macs about 5 years ago when the 1st Mac mini came out and I agree that Apple could make the new user experience a bit smoother. I was on the phone with my son, who had migrated to a Mac about 2 years before me, about every 10 minutes asking questions like "how do you delete programs", "where's the menu bar in programs", "how do you move a file", "how do you install programs", "where's the control panel", etc. Yeah - it's all second nature now, but the first few days were rough and I did find Apple's tutorials on the web which helped immensely, but I agree that Apple should have something on the machine when you set it up to help with the transition.

Now I'm going to watch the video.

Jason Dunn
01-13-2011, 06:54 PM
Yeah - it's all second nature now, but the first few days were rough and I did find Apple's tutorials on the web which helped immensely, but I agree that Apple should have something on the machine when you set it up to help with the transition.

I'm glad I'm not alone in thinking that. :)