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View Full Version : BFG Liquidating, Screwing Customers Along the Way

Jason Dunn
09-29-2010, 08:00 AM
<div class='os_post_top_link'><a href='http://www.hardwarecanucks.com/news/video/bfg-tech-sending-rma-denial-letters-winding-business/' target='_blank'>http://www.hardwarecanucks.com/news...nding-business/</a><br /><br /></div><p><em>"It looks like BFG has finally received the final nail within its coffin and is officially "....winding down and liquidating its business" in their own words. Some of their customers who have recently sent in BFG video cards for RMA have begun receiving the following letter from BFG..."</em></p><p><img src="http://images.thoughtsmedia.com/resizer/thumbs/size/600/dht/auto/1285736993.usr1.jpg" style="border: 0;" /></p><p>It's a fairly rare thing to see a major technology brand name go down in flames; more typically they get bought up by another brand and the customers are taken care of. Not this time! I happen to own two BFG 9800GT passively cooled video cards, and both of them died on me (likely due to heat issues). I knew that BFG had exited the graphics card market earlier this year, but when talked to tech support about six weeks ago, I was told that even if they didn't have the exact model of graphics card in stock that I needed, they'd send me the equivalent product. Imagine my surprise when I got both of my broken cards send back to me with a note that basically said "Sorry we couldn't fix this - we're going out of business". Kind of sucks! I guess I should be glad they were relatively inexpensive video cards and not $600 monster cards. Anyone else get bitten by the BFG liquidation bug?</p>