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Originally Posted by Mike Temporale
Change formats? I don't understand. How are you getting the files on to the Smartphone? If you're using Windows Media Player Sync or Active Sync, there shouldn't be any problems.
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I'm using active sync. I can download from my computer thru activesync by drag and drop but it does not show up on my phone screen. It says new items found but never shows on my library. so I cant play it. Very fustrating. Storage shows a drop in available memory. So Im kinda at a loss of thought. I thought it might be in wrong format that the smt5600 could not view.