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It's not selling, simple as that. It's not due to lack of a sales force, or some misplaced idea by retailers that these are business phones. It's because it's difficult to gain traction in an overcrowded market (that already has a variety of excellent devices) without offering some innovative and/or standout features.
The Metro UI, though very pretty, frankly doesn't offer any significant benefits for most people.
And this phone is too heavy.
However, I have good news for Microsoft fans: last week I saw a WP7 device in the wild for the first time. And the upcoming N800 has the potential to do well with its clean iPod nano-esque design (though it's not very ergonomic... I sure wouldn't buy it).
Personally, I await the Galaxy Nexus.
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HP 48s, 200lx, USR Pilot 1k, Palm 3, V, M100, Handspring Visor, Sony N610c, T615c, T655c, HP iPAQ 1910, 2215, Palm T3, HP hx4705, Dell X50v, HP rx1955, Apple iPhone, 3G, 3GS, 4, Samsung Galaxy Nexus
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