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Old 08-27-2010, 12:20 AM
Jason Dunn
Executive Editor
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Join Date: Aug 2006
Posts: 29,160

Quote:
Originally Posted by yanagapa View Post
I'm in Canada, and am trying to get a book made up by adoramapix but they tell me that they will not ship to Canada. How did you get your book?
This is going to sound incredibly ridiculous, because it is, but since you're not the first person to ask me about this, I asked my contact at AdoramaPix about this. She told me that their official policy is that if an order is placed with shipping to Canada, they'll ship it, because their system supports it (I just double-checked, and it does). However, if you ask if they ship to Canada, they'll tell you no, they don't. Which isn't true.

Apparently they are "not looking for that business". I personally find this whole thing quite ridiculous - I'll update the AdoramaPix section on the Web site so people outside the USA don't have to go through the same confusion you did.

Quote:
Originally Posted by yanagapa View Post
Also, would you mind sharing the method of shipping as well as any brokerage fees and duties? I know the tax part 13% HST for Ontario, but it's frustrating after spending so much time making the book only to find them so hesitant to send me my book.
They only offer one method of shipping to Canada: $24.95 for shipping via the US postal service. Because it's US mail rather than a courier company, you won't have to deal with brokerage fees, etc. Remember that I didn't pay for my book, or shipping, so I'm just giving you my best guess here.
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