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I think the corporate justification for WM/PPC was always to use it as an extension for selling Microsoft Office, with the main selling point being the synchronization with Office.
Now they're caught in a battle for market share, in an environment where the market is to sell Microsoft's corporate image as being in touch with the technical marketplace, while there's really no money to be made in the market itself. And MS is losing, because it doesn't make sense to invest heavily in a market where you aren't going to make money...
So every iPhone sold sells more people on Apple. The iPhone is its own complex form of advertising.
And now Android, what appears to be the very first open architecture phone OS, is making headway into the market. Superficially, it beats Windows Phone, but WP has a depth that gives it a serious edge to anyone who knows it well. And it would be doing better if some cloud service providers weren't being petulant (hear me Pandora and Google?). It would also be better in the long run, if Microsoft weren't so insistent on putting it's own solutions before the potential users.
There should be a chat program included that has AIM/Yahoo/Google/MS all in one IM ap. It might even include mail functionality like Digsby does. The Web Browsers are notoriously unfun for this stuff. And why does the phone still not have full flash functionality? It's better than it was, but I can still only get Justin.tv through Skyfire, which drains your battery like nothing else? (But it is still an amazing browser).
Still, Windows Phone does kick ass if you need what it has. And it kicks the crap out of my wife's Env Touch, though I couldn't convince her to like any smartphone for some reason.
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