Quote:
Originally Posted by Vincent Ferrari
If you had to give your mom a number to call to get her computer fixed, would you rather she call Toshiba, HP, or Dell? Or would you rather she called Apple?
|
None of the above. I'd much rather she go see someone in person (e.g., Genius or other consultant).
(That said, I end up doing tech support for my parents, who are tied to Windows. Oh well. At least my mom doesn't download anything, so her machine stays clean.)
--janak