Quote:
Originally Posted by Janak Parekh
Yup, that's my opinion on it as well. Apple would rather charge more and stay out of that competition and provide better service. That said, I wonder if a Windows OEM manufacturer could do the same thing.
--janak
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Not if they wanted to survive!
This is why Microsoft's latest ad campaign makes me laugh. They're in a prolonged race to the bottom and in their constant desire to pitch windows-based machines as more affordable, they're not pointing out (and rightfully so, of course) the inherent sacrifices being made in that race.
Windows PCs are cheaper, but Apple tops them across the board when you need customer service. Think about that. I know we're a geeky crowd and self-fix most of the time, but what about those that aren't? If you had to give your mom a number to call to get her computer fixed, would you rather she call Toshiba, HP, or Dell? Or would you rather she called Apple?
I think based on survey after survey after survey that answer is becoming increasingly obvious.