Quote:
Originally Posted by Fritzly
everything is left in the hands of greedy, short sighted companies.... quite often managed by incompetent.
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As a Brit now living in the USA, all I can say is "Don't start me!". The cell phone industry (and most others) in the USA is driven by corporate greed first and foremost. Customer satisfaction is way low on the list.
One of the things that stunned me when I moved here was to learn that a 'typical' warranty on devices is 90 days. With many you are lucky if they actually survice a full year of use. Apparently US companys actually do happily build in a certain level of defect that is not tolerated in Europe - nor is a mere 90 day warranty even legal ...
Like I said - don't start me!