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Originally Posted by SassKwatch
Don't you think Apple is able to accomplish this largely because they control the hardware *and* the software??
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That's part of the reason. But it's clearly more than that -- why can't RIM do it?

In fact, the author of the article points this exact comparison out and accepts the fact MS has a bigger challenge.
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In general, I certainly agree with the overall gist of what you're saying and would LOVE to see the same functionality on WM, I just don't know how MS would do it with such varied h/w out there.(??)
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Abstraction. The 3 end-user updates (EUUs) released after Pocket PC 2002 were
identical across devices, and they applied just fine. Why did they go backwards instead of forwards? Of course, they can't update hardware-related things or the phone stack, but pure software items like IE should be upgradeable.
I also love the fact that I have yet to wipe+reinstall my iPhone software and configuration, despite something like 6 updates across two different devices (the 2G and the 3G). I've never had a mobile device that upgraded
and migrated so cleanly before.
--janak